MARY JANE BENID
Customer Service Representative
Roxas City
Summary
Experienced call center representative specializing in Financial and Technical accounts with 4 years of service. Demonstrated expertise in swiftly addressing technical challenges and providing superior customer support. Notable for effective communication and a proactive approach to problem resolution.
Overview
4
4
years of professional experience
3
3
Certifications
1
1
Language
Work History
Technical Support
Iqor
01.2020 - 01.2022
- Resolved concern related to product and services
- Configured and troubleshoot DSL, dial up and Cable connection.
Customer Service Representative
EPerformax
01.2018 - 11.2019
- Manage large amount of incoming calls with professionalism, empathy and efficiency
- Responded to customer inquiry and answered customer inquiry resulting in improved customer experience.
Education
Bachelor of Science - Bachelor of Sience in Tourism Management
Filamer Christian University
Roxas Citu, Capiz01.2018
Skills
Handling challenging customers
Websites, Portfolios and Profiles
linkedin.com/in/maryjane
Certification
Social Media Management
Languages
4,B2
Timeline
Technical Support
Iqor
01.2020 - 01.2022
Customer Service Representative
EPerformax
01.2018 - 11.2019
Bachelor of Science - Bachelor of Sience in Tourism Management
Filamer Christian University