Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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MARY JANE BALATIBAT

MARY JANE BALATIBAT

BUSINESS OWNER
Pila, Province Of Laguna,LAG

Summary

Seeking a challenging job in the field of sales and Office Administration within progressive reputed organization, which facilitate professional growth and utilize my qualifications and experiences, while embracing new methodologies and strategies to remain competitive in the market.

Experienced with retail management, focusing on operational excellence and customer service. Utilizes effective team leadership and strategic planning to drive store performance. Track record of enhancing store profitability through inventory optimization and process improvements.

Overview

16
16
years of professional experience
6
6
years of post-secondary education

Work History

Store Owner

Bread Project
10.2024 - Current
  • Managed daily operations, overseeing inventory management and ensuring optimal stock levels to meet customer demand.
  • Developed and implemented marketing strategies, enhancing community engagement and driving foot traffic to the store.
  • Trained new staff on customer service protocols, product knowledge, and operational procedures to maintain service standards.
  • Conducted regular financial assessments, analyzing sales data to inform budgeting decisions and optimize profitability.
  • Oversaw compliance with health and safety regulations, ensuring a safe shopping environment for customers and staff alike.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.

Proprietor

Water For Less Water Refilling Station
11.2019 - Current

APARTMENT OWNER

N/A
02.2014 - Current
  • Interacted well with customers/tenants to build connections and nurture relationships.
  • Managing necessary building maintenance to ensure safety and comfort of the tenants.

SALES STAFF

LULU HYPERMARKET LLC
11.2013 - 03.2018
  • Welcome customer as they enter the shop.
  • Provide customers with information on daily deals and discounts.
  • Assist customers in finding their choice of items or escort them to the right shelves.
  • Stock shelves in accordance to the shop policies and make sure that any out stock product is informed to the supervisor.
  • Answer customer’s queries regarding product and deliveries, guides customers throughout the shopping process.
  • Demonstrate items with a view to sell them.
  • Ensure that any damaged or expired items are reported and removed from the shelves.
  • Attached pricing labels to shelf edges.
  • Ensure that the produce section is replenished with fresh items continuously.
  • Manage customer’s refunds and returns.
  • Keep a vigilant eye on shoplifters and fraudulent credit cards.
  • Receive delivery of merchandise and make sure all items are stored and stacked properly.
  • Keep a complete track of number and type of sales performed each day.
  • Arrange deliveries of large items to customers.
  • Ensure that any price changes are updated immediately.
  • Provide sales training to newly hired and assist them during induction phase.

Storekeeper

GOODWILL SUPERMARKET
07.2012 - 07.2013
  • Check inventory records for accuracy.
  • Compiles report on various aspects of change in production or inventory.
  • Keep record of items shipped, received, transfer to another location or shop.
  • Find, sort or move goods between different parts of the business.
  • Makes claim with transport companies if delivered merchandise has been damaged.
  • Maintain files appropriate to the activity of the unit, such as invoice, order number, receiving date, etc. and prepare report.

EVENTS COORDINATOR

WILDFIRE INCORPORATED
02.2011 - 10.2012
  • Coordinate details of events.
  • Calculate budget and ensure they are adhere too.
  • Visit venue to plan layout.
  • Coordinate and monitor event timelines and ensure deadline are met.
  • Initiate and participate in all effort to publicize the event.
  • Edit and design promotional materials.
  • Keep inventories of backdrop, projectors, computers and other display materials.
  • Hire staff to manage the event.
  • Coordinate with suppliers.
  • Propose ideas to improve provided services and event quality.
  • Ensuring permits for the venue.
  • Proactively handle any arising issues and troubleshoot any emerging problems on the event date.
  • Research market, identify event opportunities and generate interest.
  • Conduct pre- and post- event evaluation and report the outcomes.

Admin. Staff

LKB COMPANY
01.2010 - 02.2011
  • Perform administrative and office support activities for multiple supervisor.
  • Fielding telephone calls.
  • Receiving and directing visitors.
  • Word processing.
  • Creating presentation.
  • Internet research abilities.
  • Strong communication skills.
  • Data entry.

Education

BACHELOR OF SCIENCE - NURSING

UNIVERSITY OF PERPETUAL HELP
Biñan, Laguna
01.2004 - 01.2008

CERTIFICATE - INFORMATION TECHNOLOGY

De La Salle University
Lipa City, Batangas
01.2002 - 01.2004

Skills

Sales management

Inventory control

Business administration

Operations management

Product marketing

Budget planning

Staff hiring

Small business operations

Client service

Personal Information

  • Date of Birth: 05/29/85
  • Nationality: Filipina

Timeline

Store Owner

Bread Project
10.2024 - Current

Proprietor

Water For Less Water Refilling Station
11.2019 - Current

APARTMENT OWNER

N/A
02.2014 - Current

SALES STAFF

LULU HYPERMARKET LLC
11.2013 - 03.2018

Storekeeper

GOODWILL SUPERMARKET
07.2012 - 07.2013

EVENTS COORDINATOR

WILDFIRE INCORPORATED
02.2011 - 10.2012

Admin. Staff

LKB COMPANY
01.2010 - 02.2011

BACHELOR OF SCIENCE - NURSING

UNIVERSITY OF PERPETUAL HELP
01.2004 - 01.2008

CERTIFICATE - INFORMATION TECHNOLOGY

De La Salle University
01.2002 - 01.2004

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MARY JANE BALATIBATBUSINESS OWNER