Dynamic and adaptable professional with a proven track record in administrative management and customer service. At Prolific Trade NV, enhanced the candidate pool and reduced time-to-hire, showcasing exceptional teamwork and adaptability. Known for providing end to end hiring process for Brazilian CSR candidates.
Work History
Sole Proprietor - Event Coordinator
Own Business
Home Based (Remote)
02.2018 - Current
Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
Conducted thorough market research to identify new opportunities for growth and expansion.
Consulted with customers to assess needs and propose optimal solutions.
Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
Developed strong professional relationships with clients, leading to repeat business and referrals.
Curated merchandises for corporate events.
Recruitment Specialist
Prolific Trade NV
Fully Remote
04.2022 - 11.2024
Enhanced candidate pool by proactively sourcing qualified applicants through various channels, such as Workable, BambooHR and LinkedIn.
Reduced time-to-hire with a focus on targeted candidate outreach and timely follow-ups with both candidates and hiring managers.
Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
Developed strong relationships with hiring managers, ensuring clear communication and understanding of position requirements and expectations.
Coordinated seamless onboarding experiences for new employees, setting them up for success within the organization.
Promptly corresponded with applicants and coordinated and conducted interviews.
Provided end to end hiring process.
OFW - Au Pair
European Family
Dublin, Ireland
07.1999 - 05.2003
Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
Taught children to organize toys, wash hands, and share by leading by example and helped with their homeworks.
Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
Developed creative activities to encourage physical, social and emotional growth.
Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
Sales Clerk
Ever Gotesco Department Stores
Commonwealth, Quezon City
10.1997 - 03.1998
Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Developed strong relationships with customers, driving repeat business and loyalty.
Kept front check out area clean and organized for efficient service.
Reliever Telephone Operator that provides paging system and answering phone calls through a trunkline.
Did giftwrapping services and alteration services too.
Education
High School Diploma -
Dasmarinas National High School
Dasmarinas, Province Of Cavite, Philippines
04.2001 -
Skills
Administrative management
Teamwork
Customer service
Adaptability and flexibility
Attended SIGMA AMERICAS (iGaming summit) held in Brazil, 2023