Mary Grace Silva
Sales Executive
Lipa City,Batangas
Summary
Self-assured professional with the desire to be challenged on the job. Pursuing a position as an an Online Chat Specialist where dynamic communication skills can be utilized. Knowledgeable Telemarketer with 3 years of experience. Energetic, professional and results-driven. Experienced in cold calls, fundraising, sales and management. Established Telemarketer with top-notch closing talents. Patient and sensitive to customers' apprehensions and needs. Offers mastery in Word, Excel, PowerPoint, Outlook and computer dialing software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches. Experienced in developing marketing initiatives, increasing business success and boost sales. Excellent analytical, organizational and decision-making abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level freelance position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Sales Executive
The Italian Food Specialists
Batangas City
10.2022 - 04.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Increased user base by promoting brand awareness and launching key marketing efforts.
- Managed paid social media advertising campaigns to reach and engage target audiences.
- Responded to inquiries and engaged with followers to build community and support customer engagement.
Procurement Staff
EPSON Precision Phils
Lipa City, Philipines
2021.05 - 2022.04
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Provided professional services and support in a dynamic work environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Developed and strengthened supplier relationships.
- Evaluated supplier performance and identified areas for improvement.
Telemarketing Sales Representative
F. M. Silva Trading
Lipa City
04.2019 - 03.2021
- Completed daily cold calling and outreach to build sales pipeline.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Answered calls, took messages, and transferred calls to correct individuals.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Recorded and updated customer information in online systems.
- Trafficked advertisements to target audience using specific algorithms for focused exposure.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Managed paid social media advertising campaigns to reach and engage target audiences.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
Sales Associate
Peoples General Insurance Corporation
Batangas City, Philippines
2018.09 - 2019.04
- Provided positive first impressions to welcome existing, new, and potential customers.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Negotiated contracts with clients to establish best coverage with lowest cost.
Education
Bachelor of Science - Business Administration
Lipa City Colleges
Lipa City, Philippines 06.2014 - 05.2018
Skills
Sales proficiency
undefinedTimeline
Sales Executive
The Italian Food Specialists
10.2022 - 04.2023
Procurement Staff
EPSON Precision Phils
2021.05 - 2022.04
Telemarketing Sales Representative
F. M. Silva Trading
04.2019 - 03.2021
Sales Associate
Peoples General Insurance Corporation
2018.09 - 2019.04
Bachelor of Science - Business Administration
Lipa City Colleges
06.2014 - 05.2018
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