Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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MARY GRACE MARTINEZ

MARY GRACE MARTINEZ

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Montalban

Summary

I am a dedicated professional with a background in payment operation. I have worked for more than 9 years in the Gaming Industry.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Senior Payment Officer

Smart Moneta
10.2019 - Current
  • Responsible for the daily payment, deposit and settlement transactions processing.
  • Answering CS Inquiry regarding on Deposit and Inquire to Fraud Team the suspicious player game.
  • Responded effectively to customer questions and complaints.

Payment Officer

Siegreich Solutions Inc.
08.2015 - 08.2019
  • Handle all back-office duties related to payments.
  • Responded effectively to customer questions and complaints.
  • Responsible for the daily payment transactions processing.
  • Actively initiate improvements to the payment processes and systems.
  • Tallying back office and spread sheet.
  • Daily back office and bank reconciliation.
  • Send Shift Report and Daily Report to Superior.

Education

BS - Business Administration Major in Financial Management

Far Eastern University
06.2011 - 04.2015

Skills

  • Effective communication

  • Flexibility

  • Team leadership

  • Teamwork

  • Independence

  • Open-mindedness

  • Willingness to learn

Personal Information

  • Date of Birth: 08/11/94
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Single

Timeline

Senior Payment Officer

Smart Moneta
10.2019 - Current

Payment Officer

Siegreich Solutions Inc.
08.2015 - 08.2019

BS - Business Administration Major in Financial Management

Far Eastern University
06.2011 - 04.2015

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