MARY GRACE MARTINEZ
-
Montalban
Summary
I am a dedicated professional with a background in payment operation. I have worked for more than 9 years in the Gaming Industry.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Senior Payment Officer
Smart Moneta
10.2019 - Current
- Responsible for the daily payment, deposit and settlement transactions processing.
- Answering CS Inquiry regarding on Deposit and Inquire to Fraud Team the suspicious player game.
- Responded effectively to customer questions and complaints.
Payment Officer
Siegreich Solutions Inc.
08.2015 - 08.2019
- Handle all back-office duties related to payments.
- Responded effectively to customer questions and complaints.
- Responsible for the daily payment transactions processing.
- Actively initiate improvements to the payment processes and systems.
- Tallying back office and spread sheet.
- Daily back office and bank reconciliation.
- Send Shift Report and Daily Report to Superior.
Education
BS - Business Administration Major in Financial Management
Far Eastern University
06.2011 - 04.2015
Skills
- Effective communication
- Flexibility
- Team leadership
- Teamwork
- Independence
- Open-mindedness
- Willingness to learn
Personal Information
- Date of Birth: 08/11/94
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
Timeline
Senior Payment Officer
Smart Moneta
10.2019 - Current
Payment Officer
Siegreich Solutions Inc.
08.2015 - 08.2019
BS - Business Administration Major in Financial Management
Far Eastern University
06.2011 - 04.2015