Music
Mary Grace Garcia
Bacoor
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Sea Freight Export Assistant
Scan Global Logistics Philippines Inc
Muntinlupa
08.2022 - Current
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Coordinated export of goods for multiple clients, providing accuracy and timely delivery.
- Managed export of hazardous materials in compliance with applicable laws and regulations.
- Facilitated required documentation to manage customs clearance.
Customer Service Representative
Staive Global
Paranaque
05.2021 - 08.2023
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer e-mail and chat with minimal wait times.
Managing Member
Growell Meat Dealer Inc.
Valenzuela
02.2015 - 11.2018
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Beverage Server
City Of Dreams Manila
Pasay
07.2014 - 02.2015
- Prepared hot coffee and tea according to customer requests.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Answered customers' questions, recommended items, and recorded order information.
- Received numerous beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Education
Food And Beverage - Hospitality
MIHCA
Manila 02.2013 - 12.2013
Undergraduate - Industrial Engineering
Mapua Institute of Technology
Manila 07.2008 - 10.2011
Skills
Paperwork preparation
Billing management
Customer service skills
Data Entry
Teamwork and Collaboration
Organization and Time Management
Analytical and Critical Thinking
Self-Motivated
Dependable and Responsible
Flexible and Adaptable
Interests
Sports
Mystery, documentary and fictional movies
Animé
Timeline
Sea Freight Export Assistant
Scan Global Logistics Philippines Inc
08.2022 - Current
Customer Service Representative
Staive Global
05.2021 - 08.2023
Managing Member
Growell Meat Dealer Inc.
02.2015 - 11.2018
Beverage Server
City Of Dreams Manila
07.2014 - 02.2015
Food And Beverage - Hospitality
MIHCA
02.2013 - 12.2013
Undergraduate - Industrial Engineering
Mapua Institute of Technology
07.2008 - 10.2011