Mary Grace Daluz

I teach English online to Korean and Japanese students. I do this everyday for 3 hours Mondays to Fridays or when as part time job.

Assigned to handle calls, respond to emails, and chat with passengers regarding delayed or lost baggage.

Tasked with handling calls from Chase's dedicated customers, I book their flights, accommodations, and activities using their rewards points.

Responsible for updating the City's social media accounts posting City updates and announcements

Telco Account: Accountable for maintaining customer loyalty and addressing service inquiries.

Telco Account: Responsible for clarifying the customer's bill, processing payments, and addressing general inquiries about the service.