Summary
Overview
Work History
Education
Skills
Training
Additional Experience
Timeline
Generic
Mary Euleen Casabuena

Mary Euleen Casabuena

Manager
Antipolo

Summary

Experienced professional proficient in managing branch operations and inspiring teams to achieve organizational goals. Skilled in strategic planning and leadership to improve processes and boost productivity. Demonstrated success in building long-term client relationships and implementing profitable financial strategies.

Overview

2025
2025
years of professional experience
14
14
years of post-secondary education

Work History

Branch Manager

Philippine Narional Bank - Cainta Village East Branch
08.2023 - 10.2024
  • Lead branch marketing initiatives and oversee customer service excellence
  • Drive branch profitability, operational goals, and compliance with Bank policies
  • Maintain branch risk-free status, AMLA compliance, and overall branch upkeep

Sales And Service Head

Philippine National Bank - Cainta Village East
06.2023 - 07.2023
  • Ensured branch totals were balanced, prepared reports, clearing transactions and completed related back-office tasks

Reserve Service Operations Officer

Philippine National Bank - NMM7 Area Office
04.2017 - 06.2023
  • Supported branch operations (Sales and Service Officer or Sales and service Head)

Reserve Sales And Service Associate

Philippine National Bank (Formerly Allied Bank) - NMM5 Area Office
02.2014 - 03.2017
  • Provided efficient support for branch operations, including New Accounts, Teller, and BOA responsibilities

Branch Operations Assistant

Phillippine National Bank (Formerly Allied Bank) - Project 3 Branch
03.2012 - 01.2014
  • Efficiently processed and documented accounting and clearing activities

Teller

Allied Banking Corporation - Project 3 Branch
07.2008 - 02.2012
  • Completes account transactions to serve customers effectively
  • Provides account services by receiving deposits, loan payments, cashing checks, and issuing savings withdrawals

New Accounts Clerk

Allied Banking Corporation - Project 3 Branch
06.2007 - 06.2008
  • Conduct interviews for new account openings
  • Assist clients with form completion

Branch Manager

Gintong Pag-asa Lending Corporation
2002 - 2004
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

Admin Assistant

Gintong Pag-asa Lending Corporation
2000 - 2002
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

BSBA - Banking And Finance

University of the East
06.2000 - 05.2004

Graduate Certificate -

Sumulong Memorial High School
06.1996 - 05.2000

Graduate Certificate -

San Jose Elementary School
06.1990 - 05.1996

Skills

Banking

Training

  • Pollution Control Officer
  • Fast Track Training Program
  • Risk Assessment Training
  • Money Laundering and Terrorist Financing Prevention Seminar
  • Internal Control Consciousness
  • Information Security Awareness Training
  • Branch Operations Assistant Training
  • New Accounts Seminar
  • Universal Teller Training Program
  • Signature Verification and Counterfeit Detection

Additional Experience

  • Admin and Finance Officer, Terra Construction Corporation (Project-Based) March 2025- June 2025
  • 1. Financial Documentation & Expense Management
  • Maintain and update expense records, including receipts, invoices, and summaries in Excel for current and future operations.
  • Ensure systematic filing and tracking of financial documents for accessibility and compliance.
  • 2. Administrative Support
  • Handle travel arrangements, including booking flights, hotels, and transportation for executives and team members.
  • Assist in the purchasing and procurement of minor office and operational supplies.
  • Facilitate virtual office setup, ensuring government document requirements, compliance, and renewals are processed accordingly.
  • 3. Corporate Compliance & Document Management
  • Process corporate document renewals and compliance, maintaining printed and e-copy records for easy access.
  • Follow up and track project insurances, ensuring documents are collated, filed, and updated.
  • Monitor pending compliance and renewal requirements, sending timely reminders to responsible executives.
  • Assist in government-related paperwork, including legwork and documentation for business registrations.
  • 4. Communication & Coordination
  • Utilize internal messaging platforms (Slack, WhatsApp, Viber, etc.) for coordination with executives and stakeholders.
  • Maintain an updated contact list of key personnel, government offices, suppliers, and other relevant parties.
  • Ensure clear documentation and follow-ups on assigned tasks to streamline operations.

Timeline

Branch Manager

Philippine Narional Bank - Cainta Village East Branch
08.2023 - 10.2024

Sales And Service Head

Philippine National Bank - Cainta Village East
06.2023 - 07.2023

Reserve Service Operations Officer

Philippine National Bank - NMM7 Area Office
04.2017 - 06.2023

Reserve Sales And Service Associate

Philippine National Bank (Formerly Allied Bank) - NMM5 Area Office
02.2014 - 03.2017

Branch Operations Assistant

Phillippine National Bank (Formerly Allied Bank) - Project 3 Branch
03.2012 - 01.2014

Teller

Allied Banking Corporation - Project 3 Branch
07.2008 - 02.2012

New Accounts Clerk

Allied Banking Corporation - Project 3 Branch
06.2007 - 06.2008

BSBA - Banking And Finance

University of the East
06.2000 - 05.2004

Graduate Certificate -

Sumulong Memorial High School
06.1996 - 05.2000

Graduate Certificate -

San Jose Elementary School
06.1990 - 05.1996

Branch Manager

Gintong Pag-asa Lending Corporation
2002 - 2004

Admin Assistant

Gintong Pag-asa Lending Corporation
2000 - 2002
Mary Euleen CasabuenaManager