Mary Estrella Inoc
Dentist
724 Manji Ville Compound Brgy. San Miguel
Summary
Accomplished dentist with expertise in restorative dentistry and patient management, honed at Tinkertooth Dental Clinic. Enhanced patient satisfaction by reducing anxiety and improving oral health through personalized care. Proficient in infection prevention and treatment planning, consistently delivering high-quality results. Recognized for building strong patient relationships and contributing to practice growth.
Dedicated Dentist skilled at developing effective treatment plans for patients experiencing tooth decay and other various oral diseases and issues. Committed to providing personalized patient care through quality service and communication. Accommodating when helping patients overcome dental fears by displaying patience and compassion.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Dentist
Tinkertooth Dental Clinic and INOC DENTAL CLINIC
07.2025 - Current
- Extracted teeth, deep oral prophylaxis, performed pulpotomy, and filled cavities with dedication to pain management.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
- Built long-lasting relationships with patients by consistently providing high-quality care tailored to individual needs.
- Diagnosed periodontal disease early through routine assessments, initiating timely interventions to prevent tooth loss or damage.
- Completed consultations with patients for treatment plan.
- Assessed patient needs and developed treatment plans for restorative work.
- Improved patient satisfaction by providing thorough dental examinations and personalized treatment plans.
- Reduced anxiety in patients with gentle chairside manner and clear explanations of treatment options and procedures.
- Created individualized treatment plans to maintain or restore oral health of patients.
- Diagnosed and treated infections, mouth ulcers, and other problems with oral mucosa.
- Utilized advanced dental technology, such as digital x-rays and intraoral cameras, for accurate diagnoses and effective treatments.
- Implemented infection control protocols to maintain a safe and sanitary environment for both staff and patients.
- Participated in continuing education opportunities to stay current on industry trends and advancements in dentistry techniques.
- Actively contributed to the dental community through memberships in professional organizations and presenting at conferences.
- Supported practice growth by participating in networking events, building relationships with local schools and businesses.
- Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.
- Filled cavities using composite.
- Treated periodontal disease through scaling and root planning.
- Took impressions for retainers and appliances.
- Restored teeth by fabricating crowns, bridges and other restorations.
- Removed old fillings and replaced with more modern, tooth-colored alternatives.
- Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.
- Improved patients' oral health by educating on better brushing and flossing habits.
- Examined X-rays to detect abnormalities or abnormalities in oral cavity.
- Referred patients to specialists such as orthodontists, endodontists and oral surgeons based on individual needs.
- Recorded treatment information in patient charts.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
Flight Attendant Training
Golden Success Flight Attendant
01.2020 - 02.2020
Call Center Representative
Concentrix
05.2019 - 11.2019
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Identified upselling opportunities to increase revenue generation.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
Education
Doctor of Medical Dentistry - General Studies
Unciano College
V. Mapa Sta. Mesa Metro Manila 04.2001 -
Tourism And Hospitality Management
Indiana Aerospace University
Lapu-Lapu City, Province Of Cebu, Philippines 04.2001 -
Skills
Filling caries
Extracting teeth
Treatment Planning
General restorative dentistry
Teeth polishing
Endodontics
Preventive care
Sealant applications
Patient management
Cosmetic dentistry
Infection prevention
Charting
Play outdoor sports, online games, cook good food, play with my dog
Despite working in a close environment, playing is my safe haven. I play volleyball, soccer, tennis, basketball, pingpong; as well as playing online games relieves stress. I get to enjoy the game and talk to different kinds of people.
Timeline
Dentist
Tinkertooth Dental Clinic and INOC DENTAL CLINIC
07.2025 - Current
Flight Attendant Training
Golden Success Flight Attendant
01.2020 - 02.2020
Call Center Representative
Concentrix
05.2019 - 11.2019
Doctor of Medical Dentistry - General Studies
Unciano College
04.2001 -
Tourism And Hospitality Management
Indiana Aerospace University
04.2001 -
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