Mary Ellen Bascon
Admin Staff
General Santos, Province Of South Cotabato
Summary
Proven multitasker and relationship builder, excelled at Dumalag Surveying & Engineering Services by enhancing data accuracy and client satisfaction. Leveraged organizational skills and customer service to develop strong client relationships, resulting in increased efficiency and satisfaction. Expert in utilizing automated systems for financial accuracy.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Admin Staff
Dumalag Surveying & Engineering Services
General Santos City
01.2023 - Current
- Established positive relationships with customers and other staff members.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Analyzed data and presented reports of financial statuses.
- Enhanced data accuracy by meticulously encoding financial documents and transactions.
- Increased efficiency in balancing daily transactions by utilizing automated systems for check encoding and cash counting machines accurately.
- Improved data accuracy by meticulously encoding client information into database.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
Bachelor of Science - Business Administration
STI COLLEGE
GENERAL SANTOS CITY 06.2019 - 08.2023
Skills
Multitasking
Relationship building
Organizational skills
Multitasking Abilities
Customer service
Timeline
Admin Staff
Dumalag Surveying & Engineering Services
01.2023 - Current
Bachelor of Science - Business Administration
STI COLLEGE
06.2019 - 08.2023