MARY DIANNE A. SUAREZ
ESL Teacher | Business English & Communication Skills Trainer
Iloilo City
Summary
Experienced ESL Teacher and Communication Skills Trainer with over 10 years of delivering personalized instruction to adult learners. Specializes in Business English, conversational fluency, and workplace communication. Designs tailored lessons that assess proficiency and provide actionable feedback, effectively adapting to diverse cultural backgrounds and professional goals.
Overview
2
2
Certifications
16
16
years of professional experience
Work History
ESL TEACHER
SPIKER ENGLISH
12.2022 - Current
- Teach English to professional adult learners, with a focus on Business English, conversational English, workplace communication, and practical everyday communication.
- Conduct speaking-focused lessons designed to improve learners’ fluency, pronunciation, confidence, and ability to communicate effectively in professional and social situations.
- Design and deliver personalized lessons based on learners’ proficiency levels, communication needs, professional backgrounds, and learning goals.
- Adapt teaching methods and communication styles to accommodate different personalities, learning preferences, and proficiency levels.
- Prepared detailed class reports documenting learner performance, participation, and areas for improvement to inform future lesson planning.
- Prepared quarterly progress reports tracking development in speaking, listening, reading, and writing skills to guide instructional adjustments.
- Recommended personalized learning strategies and activities to enhance learners' progress and engagement between lessons.
- Prepare detailed class reports documenting learner performance, participation, strengths, and areas for improvement.
ONLINE ENGLISH TEACHER
ROCKY ENGLISH (I-XUE)
05.2019 - 09.2023
- Delivered English instruction to business professionals and adult learners at different proficiency levels.
- Conducted conversational English lessons enhancing speaking confidence, fluency, vocabulary development, and practical communication skills.
- Prepared lessons based on learners’ professional backgrounds, communication needs, and individual language goals.
- Delivered individualized feedback and corrections that improved learners’ spoken English accuracy and effectiveness.
- Achieved strong student attendance and performance outcomes as a Level A teacher.
- Conducted demonstration classes for prospective students and adapted instruction to different learner needs.
- Reviewed and submitted content corrections to help maintain the accuracy and quality of instructional materials.
MARKETING ASSOCIATE – B2B
CALLBOX MARKETING SOLUTIONS INC.
01.2018 - 09.2018
- Executed B2B lead generation and outbound communication strategies to engage business prospects.
- Researched and verified company information, ensuring accuracy of records for effective outreach.
- Scheduled appointments with potential clients regarding products and services.
- Coordinated and scheduled appointments with potential clients to discuss tailored products and services.
- Maintained accurate information in internal systems and databases.
ESL INSTRUCTOR
TALK915
12.2016 - 07.2017
- Delivered structured and conversation-based English lessons to enhance language skills of Chinese learners.
- Created and implemented activities to evaluate learners’ comprehension and practical application of English.
- Coached learners through personalized feedback, encouragement, and targeted corrections.
- Maintained learner progress notes and adjusted instruction according to individual needs.
- Utilized an empathetic teaching approach to foster learner confidence and promote active participation.
- Adapted communication and teaching strategies to learners with different proficiency levels and personalities.
LEAD GENERATION REPRESENTATIVE – B2C
AVATAR TECHNOLOGIES
01.2016 - 05.2016
- Conducted outbound calls and follow-ups with customers to secure appointments and ensure satisfaction.
- Managed callback schedules and communicated appointment updates clearly and professionally.
- Utilized professional communication and active listening to identify customer needs and coordinate effective next steps.
ESL INSTRUCTOR
TURTLE ENGLISH ONLINE
05.2011 - 07.2013
- Delivered conversational English and Business English lessons to adult professionals.
- Helped learners develop practical speaking, listening, vocabulary, and communication skills.
- Developed practical speaking, listening, vocabulary, and communication skills in learners.
- Conducted English proficiency assessments to tailor instruction to individual learner levels.
- Adapted lessons and teaching approaches to align with individual learner needs and goals.
ESL INSTRUCTOR
GOLDEN BRIDGE AGENCY
12.2010 - 03.2011
- Delivered individualized English instruction to Korean learners, enhancing language acquisition and communication skills.
- Conducted speech and communication-focused English classes.
- Evaluated learners’ English proficiency to tailor instruction, ensuring alignment with their learning needs.
- Facilitated improvement in learners’ spoken English and communication skills through targeted guidance and constructive feedback.
Skills
- Business English
- Conversational English
- Workplace Communication
- Online English Instruction
- Pronunciation Improvement
- Pronunciation Coaching
- Learner Assessment
- Language Proficiency Assessment
- Targeted Feedback
- Adult Learning
- Adult Education Techniques
- Student Engagement and Motivation
- Performance Monitoring
- Cultural Sensitivity Training
- Verbal and written communication
- Classroom Adaptability
- Verbal and written communication
- Interpersonal and relationship-building skills
- Ability to work with diverse personalities and cultural backgrounds
- Diversity collaboration
- Organizational skills
- Adaptable teaching
- Adult learner motivation
Certification
TESOL Certification – 120-Hour Training, Hai English, Certificate No.: 1195902408708
Timeline
ESL TEACHER
SPIKER ENGLISH
12.2022 - Current
ONLINE ENGLISH TEACHER
ROCKY ENGLISH (I-XUE)
05.2019 - 09.2023
MARKETING ASSOCIATE – B2B
CALLBOX MARKETING SOLUTIONS INC.
01.2018 - 09.2018
ESL INSTRUCTOR
TALK915
12.2016 - 07.2017
LEAD GENERATION REPRESENTATIVE – B2C
AVATAR TECHNOLOGIES
01.2016 - 05.2016
ESL INSTRUCTOR
TURTLE ENGLISH ONLINE
05.2011 - 07.2013
ESL INSTRUCTOR
GOLDEN BRIDGE AGENCY
12.2010 - 03.2011