Mary Cris Alom
Siquijor, Province Of Siquijor,SIG
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Manager
Shinkei Food Resto
Dumaguete, Province Of Negros Oriental
03.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Human Resources Assistant
PD888 Distributor Inc
Dumaguete, Province Of Negros Oriental
02.2022 - 02.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Processed employee termination paperwork at direction of supervisory staff.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
Education
Bachelor of Science - Human Resources Management
Negros Oriental State University
Dumaguete, Province Of Negros Oriental, Philippines03.2022
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service Management
- Training and mentoring
- Team leadership and coaching
- Inventory Management
- Employee Training
- Recruitment and hiring
- Retail Inventory Management
- Recruiting and Hiring
- Team Building and Leadership
- Documentation And Reporting
- Strategic thinker
- Relationship building and management
- Payroll Management
Certification
- Certified Human Resource Associate, Human Resource Educators Association of the Philippines Inc.
Timeline
Store Manager
Shinkei Food Resto
03.2023 - Current
Human Resources Assistant
PD888 Distributor Inc
02.2022 - 02.2023
Bachelor of Science - Human Resources Management
Negros Oriental State University