Mary Claire Bergado
Virtual Assistant
General Santos, Province Of South Cotabato
Summary
I have over two years of experience as a Virtual Assistant at TMTRE-VA, where I demonstrated proven expertise in enhancing project visibility through the effective use of Asana. Highly skilled in inquiry resolution, multitasking, and process optimization, I am a proactive and goal-oriented professional with exceptional time management and problem-solving abilities. Recognized for my reliability, adaptability, and quick learning, I am dedicated to leveraging these strengths to support team efficiency and contribute meaningfully to organizational growth.
Overview
2
2
years of professional experience
Work History
Virtual Assistant
TMTRE VA
06.2023 - 10.2025
- Implemented project management tools to track progress and deadlines, resulting in enhanced accountability and project visibility.
- Communicated effectively with clients through various channels, fostering strong relationships and ensuring their needs were met promptly.
- Monitored and responded to client inquiries, ensuring high levels of satisfaction and timely resolution of concerns.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Organized and managed team tasks using Asana.
- Improved team collaboration by assigning task to the team, preparing agendas, and taking accurate meeting minutes.
Education
Bachelor of Science - Entrepreneurial Studies
New Brighton School of The Philippines Inc.
General Santos, Province Of South Cotabato, Philippines 04.2001 -
High School Diploma -
Engracia L. Valdomar National High School
General Santos, Province Of South Cotabato, Philippines 04.2001 -
Elementary Graduate -
New Mabuhay Elementary School
General Santos, Province Of South Cotabato, Philippines 04.2001 -
Skills
Administrative support
Asana proficiency
Inquiry resolution
Problem-solving
Social media updating
Basic graphic design
Spreadsheet management
Multitasking
Teamwork and collaboration
Adaptability
Critical thinking
Multitasking Abilities
Administrative support
Post Scheduling
Database entry
Editing and proofreading
Timeline
Virtual Assistant
TMTRE VA
06.2023 - 10.2025
Bachelor of Science - Entrepreneurial Studies
New Brighton School of The Philippines Inc.
04.2001 -
High School Diploma -
Engracia L. Valdomar National High School
04.2001 -
Elementary Graduate -
New Mabuhay Elementary School
04.2001 -