Marybeth Ocampos
Ozamiz City
Summary
Quick with great communication, problem solving and conflict resolution skills. Enthusiastic to help others and secure customer loyalty and satisfaction. Have knowledge to provide exceptional all-around service.
Overview
7
7
Certifications
Work History
Receptionist
Summit Hotel Galleria Cebu
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Pastry Assistant
Coco's Island Resort
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production areas.
- Oversaw pastry coolers and storage areas to monitor ingredient and supply inventory levels.
On Call Ambassadress
Emperador
On Call Acoustic Singer
Freelancer
Education
Bachelor of Science Hotel and Restaurant Management -
Our Lady of Triumph Institute of Technology
SECONDARY - undefined
Ozamiz City National High School
PRIMARY - undefined
Gango Elementary School
Skills
Leadership
Problem Solving
Multi-tasking
Customer Assistant
Collaboration Talent
Good Customer Service
Teamwork
Certification
On The Job Training (OJT)
Personal Information
- Age: 30
- Height: 168cm
- Date of Birth: 07/28/93
- Nationality: Filipino
References
- Darwin Bacalla, Assistant Restaurant Manager, 09205494974
- Achestopel Cuadera, Food and Beverage Manager
- Brendo P. Cocos, General Manager, +639103414143
Timeline
Receptionist
Summit Hotel Galleria Cebu
Pastry Assistant
Coco's Island Resort
On Call Ambassadress
Emperador
On Call Acoustic Singer
Freelancer
Bachelor of Science Hotel and Restaurant Management -
Our Lady of Triumph Institute of Technology
SECONDARY - undefined
Ozamiz City National High School
PRIMARY - undefined
Gango Elementary School
On The Job Training (OJT)
Housekeeping NCII
Bread and Pastry Production NCII
Seminar Workshop Barista
Food Safety Training/Seminar
Personal Hygiene and Sequence of Service IRD
WorldWideLink Education Development Inc.
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