MARY ANTONETTE T. NUGUID
Intelligent Automation Support Engineer
Taguig City
Summary
Experienced in Agile methodologies, a systems automation leader who collaborates with staff from all departments to streamline productivity through technology-based solutions. Excels at tailoring code to meet the organization's unique needs, ensuring efficient and effective operations. A solutions-oriented collaborator well-versed in testing and simulating automated machinery. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
Work History
Intelligent Automation Support Engineer
Canon Business Process Services
5 2021 - Current
- Responsible in triaging production issues, which involves multiple projects, coordinating with the architects and developers for the fix.
- Responsible for the release and deployment of bug fixes, change requests, and new projects into the KTA component of the project.
- Responsible in production issue management - communicating with the user on the issue resolution.
Kofax Developer
Activants Pte Ltd
01.2018 - 04.2021
- Responsible in investigating, analyzing root cause and providing fix for the issues raised by the client. (Production Support Role)
- Responsible in developing change requests by the client. (Developer Role)
Senior Software Engineer
Accenture - Philippine Delivery Center
06.2016 - 12.2018
- Lead of the Financial Services Portal (FSP) team under the Financial Services - Application Development domain of the project
- The team has been continuously developing an application where the client offers financial services to the customers
- Responsible in creating estimates of the requirements that the client wants to enhance in the application
- Responsible in coordinating with the BSA's and BAs with respect to understanding the requirements
- Responsible in deciding with the technical approach to be done with respect to the given requirements
- Works hand in hand with the onshore counterpart
- Responsible in making sure that the team is compliant in all its deliverables
- Responsible in capacity reporting to the management
- Responsible in doing all the reviews for the deliverables that the team creates.
Accenture - Philippine Delivery Center
02.2016 - 05.2016
- Part of the Special Projects tower
- The team created a productivity tool for the different teams under the Human Resources of Accenture
- The tool was patterned to the existing productivity tool that the project already has
- The tool was created using MVC3
- As part of Phase 1, the tool was catered for 3 teams first
- It was modified according to each teams need
- The tool can measure the productivity of each resource that will use it as well as show the productivity of the whole team if access type permits it
- Helps in getting the requirements from the HR teams
- Helps in giving input for the functionality for some of the areas in the tool
- Reviews shelved codes of teammates before checking in to ensure high quality of the product to be delivered.
Accenture - Philippine Delivery Center
01.2013 - 01.2016
- Lead of the offshore BAU (Business as Usual) team
- The team supports around 15 applications for the client
- These applications are already in production and the team is responsible for issues encountered ie: change requests (L3 support)
- Helps in other teams' tasks whenever BAU's task load is not that much
- Part of the RnR
- Responsible for organizing team buildings, town halls, RnR and GP2W events of the project.
Accenture - Philippine Delivery Center
10.2011 - 01.2013
- Supervised Assembly Test on the latest version of the application
- Primary Asset Custodian and Secondary RnR of the team
- Manages/Creates data and test data that is needed in the application
- Creates documentation
- Supports testers and mobilization team in data issues for lower versions of the application
- Supported CSR Migration.
Education
Bachelor of Science in Mathematics -
UNIVERSITY OF THE PHILIPPINES
Diliman, Quezon City 06.2007 - 04.2011
Skills
Microsoft Office
ASPNET
C#NET
SQL
HTML / CSS
MVC
JQuery
TFS
Kofax Total Agility
KTA 78 Capture
LINQ
Log4net
TypeMock
Decisions
Customer Support
Certification
Microsoft Certified Professional, October 2011, 70-515 (Web Applications Development with Microsoft .NET Framework 4)
Trainingsseminars
- KTA 7.8 - Cognitive Capture, 2022
- Introduction to Decisions, 2020
- Introduction to KTA - Kofax Total Agility, 2018
- Introduction to DevOps Academy, 2017
- Introduction to SharePoint, 2016
- Application Testing Course, 2015
- Agile Delivery School, 2015
- Code Review, 2013
- WCF in C# with .Net Framework: Getting started with WCF4 using C# 2010, 2013
- Web Services: Using SOAP, 2013
- WCF in C# with .Net Framework: WCF 4 Contracts, Behaviors and Data Management Using C# WCF in C# with .Net Framework: Discovery, Routing, and RESTful Services in WCF 4 Applications with C#, 2013
- LINQ Essentials, 2012
- MVC, 2012
- Technology Curriculum - Application Component Detailed Design, 2012
- Code Quality, 2012
- Microsoft C# Programming with .NET Framework 3.5, 2011
- Microsoft Web Essentials, 2011
- Microsoft ASP.NET 3.5 Development, 2011
- Unit Testing, 2011
- JQuery, 2011
- Effective Verbal and Written Communication
Timeline
Kofax Developer
Activants Pte Ltd
01.2018 - 04.2021
Senior Software Engineer
Accenture - Philippine Delivery Center
06.2016 - 12.2018
Accenture - Philippine Delivery Center
02.2016 - 05.2016
Accenture - Philippine Delivery Center
01.2013 - 01.2016
Accenture - Philippine Delivery Center
10.2011 - 01.2013
Bachelor of Science in Mathematics -
UNIVERSITY OF THE PHILIPPINES
06.2007 - 04.2011
Intelligent Automation Support Engineer
Canon Business Process Services
5 2021 - Current
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