MARY ANNE ROSE C. MOLINA
709 B. COSME PAGSANJAN,LAGUNA
Summary
Dynamic marketing leader with a proven track record at 3R3NO CONSTRUCTION SERVICES, Leveraging exceptional communication and analytical skills, I successfully negotiated contracts, enhancing cost efficiency while driving brand awareness and engagement. Adept at leading teams and fostering customer relationships to achieve project objectives.
Overview
18
18
years of professional experience
Work History
Chief Marketing Officer
3R3NO CONSTRUCTION SERVICES
01.2021 - 12.2024
- Complexity of construction projects, marketing teams may be formed on a project-by-project basis to support specific bids or campaigns.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Meeting with Clients, guiding them through proposals, time, budget and design.
Brand Manager-Digital Marketing
PERTH ARTIFICIAL GRASS INC
01.2017 - 12.2020
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
Tier 3 Technical Support Representative
Telstra International Corporation- TELETECH
01.2012 - 08.2016
- Handling Escalation, Outages and Technical field support
- Maintained servers and systems to keep networks fully operational during peak periods.
- Diagnosed and troubleshot hardware, software and network issues.
Technical Support Representative
AT&T Inc
08.2011 - 01.2012
- Offered assistance in implementing and developing training programs.
- Diagnosed and troubleshot hardware, software and network issues.
- Generated reports to track performance and analyze trends.
Customer Service Representative
Aicom Solutions
11.2010 - 03.2011
- Assisting Clients for Loan application
- Educated costumers about billing, payment processing and support policies and procedures
Medical Administrative Assistant
Laguna Doctor Hospital
08.2006 - 09.2009
- Supported office staff and operational requirements with administrative tasks.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Provided prompt, polite and professional in-person and telephone customer service.
Education
Associate of Arts - Computer Programming
Philippines Women's University
Santa Cruz, Province Of Laguna, Philippines01-2005
High School Diploma -
Maulawin National High School
Pagsanjan, Province Of Laguna, Philippines03-2002
Skills
- Excellent communication skills
- Exceptional costumer service skills
- Strong problem solving ability
- Flexibility adoptability and resourceful
- Sale skills to promote brand and design
- Safety awareness and attention to details
- Leadership skills to take charges in emergency
Timeline
Chief Marketing Officer
3R3NO CONSTRUCTION SERVICES
01.2021 - 12.2024
Brand Manager-Digital Marketing
PERTH ARTIFICIAL GRASS INC
01.2017 - 12.2020
Tier 3 Technical Support Representative
Telstra International Corporation- TELETECH
01.2012 - 08.2016
Technical Support Representative
AT&T Inc
08.2011 - 01.2012
Customer Service Representative
Aicom Solutions
11.2010 - 03.2011
Medical Administrative Assistant
Laguna Doctor Hospital
08.2006 - 09.2009
Associate of Arts - Computer Programming
Philippines Women's University
High School Diploma -
Maulawin National High School
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