Summary
Overview
Work History
Education
Skills
Job Description
Personal Information
References
Training
Timeline
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MARY ANN TALAVERA

MARY ANN TALAVERA

TERRITORY SALES OFFICER
CITY OF MAKATI

Summary

Organized Receptionist/ Telephone Operator with 4 years of experience. Dedicated to fantastic customer service and maintaining relationships with customers. Skilled at upselling products to increase overall sales and trained in Microsoft Office.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Territory Sales Officer

Pacific Cross Insurance Inc.
01.2019 - Current

Business Development Specialist

Blue Cross Insurance Inc.
07.2016 - 01.2019

Receptionist/ Telephone Operator

Blue Cross Insurance Inc.
05.2012 - 06.2016

- Entertain walk-in visitors and handle incoming calls.
- Operate the telephone switchboard to answer, screen and forward calls to concerned employees/department.
- Performs other functions that may be assigned from time to time (e.g clearing of queuing calls, etc)

Education

Bachelor Of Science in Business Administration - Marketing Management

Jesus Reigns Christian College
Manila

Makati High School
Makati City
01.2003 - 03.2007

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Makati Elementary School

Bachelor Of Science in Business Administration - Marketing Management

Jesus Reigns Christian College

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Makati High School

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Makati Elementary School

Skills

Sales Reporting

Job Description

Territory Sales Officer, Supports the territory Sales Manager through active communication on all account relationship issues and actions daily through accurate record keeping and reporting., Ensures the TSM is fully aware of all outstanding matters requiring their personal attention for allocated Travel Agents in a timely fashion., Develops excellent working relationships through regular contact with Key support staff, whilst taking ownership of own actions., Maintains activity logs of action items for allocated accounts to ensure they are meeting expected timelines and notifies TSM where measures/expectation are not being achieved before they become a problem., Ensures daily clear up rate of all business received to meet service standards or notifies Partner where additional information is required as notified by underwriting and policy issuance departments., Monitors and reviews all commission accounts against submission whilst also reviewing receivables via Finance to ensure accuracy of payments to partners reducing complaints or dissatisfaction with service., Prepares regular Sales reports for each Travel Agent together with analysis of results for consideration by the TSM., Reports produced support sales initiatives and monitors progress for Travel Agents and also TSM for follow up on appointments., Assists with the organization of company events, training and sales support required by Agents and their staff to support sales initiatives.

Personal Information

  • Place of Birth: Manila
  • Citizenship: Filipino
  • Date of Birth: 03/02/91
  • Marital Status: Married

References

  • Roehl F. Buluran, Allsectech Manila Inc., BPA/Examiner, 0928-207-0733/09179372
  • Emvie Macalalag, Smrc Insurance Agency, Sales Manager, 093999209828

Training

  • Certified Product Orientation Facilitator, 01/2020
  • Territory management Workshop, 09/2019
  • Basic Non- Life Training, 08/2019
  • Fern C Enterpreneurship One Esplanade, 10/2008
  • Personality and Career Development, 12/2011
  • Landbank Of The Philippines (OJT), 11/24/2011 - 03/16/2012

Timeline

Territory Sales Officer

Pacific Cross Insurance Inc.
01.2019 - Current

Business Development Specialist

Blue Cross Insurance Inc.
07.2016 - 01.2019

Receptionist/ Telephone Operator

Blue Cross Insurance Inc.
05.2012 - 06.2016

Makati High School
01.2003 - 03.2007

Bachelor Of Science in Business Administration - Marketing Management

Jesus Reigns Christian College

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Makati Elementary School

Bachelor Of Science in Business Administration - Marketing Management

Jesus Reigns Christian College

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Makati High School

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Makati Elementary School
MARY ANN TALAVERATERRITORY SALES OFFICER