Mary Ann Rozear
Software Tester
Lapu-Lapu City, Province Of Cebu,CEB
Summary
Software testing professional with proven track of record in identifying and resolving software issues to enure high-quality product releases. Recognized for strong team collaboration and adaptability in dynamic environments. Known for reliability, problem-solving skills, nd effective communication.
Overview
18
18
years of professional experience
Work History
Financial Advisor
AIA PHILIPPINES
03.2023 - 08.2024
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Assisted clients in achieving their financial objectives by recommending appropriate insurance coverages.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
Financial Advisor
PRULIFE U.K.
06.2019 - 02.2023
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
- Assisted clients in achieving their financial objectives by recommending appropriate insurance coverages.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
Senior Test Analyst
(BDO Unibank) SLI CONSULTANCY
05.2018 - 11.2019
- Defining the scope and objectives for all levels of QA testing to ensure effective and thorough testing.
- Designing test cases, developing test scripts, conditions, procedures, and expected results based on project requirements.
- Performing a variety of testing types, including functional, regression, load, system testing, and User Acceptance Testing (UAT).
- Tracking and reporting defects, ensuring that all issues are documented and prioritized.
- Validating fixes and ensuring follow-through through all testing cycles to ensure comprehensive defect resolution.
- Investigating and recommending remediation strategies to address data quality conditions and process failures.
- Communicating test progress and status to internal project teams and clients, providing updates on defect resolution and testing progress.
- Developing and contributing best practices and testing standards to enhance the quality of the solution and the overall testing process.
Software Test Analyst
Safeway
11.2014 - 02.2018
- Perform Requirement Ambiguity Testing and document any clarifications or ambiguities.
- Create Test Case Execution Reports (TSTCERs) for test execution tracking
- Develop manual Test Cases, Manufactured Employee Data, and Scrubbing Sheets.
- Set up virtual machines for timerules and BRC execution.
- Execute and analyze test cases/test scripts to ensure system functionality.
- Escalate potential defects to the Test Lead for further review.
- Raise validated defects in the appropriate defect tracking application.
- Participate in peer reviews within the testing team to ensure quality standards.
- Validate fixes for reported defects and provide necessary proof of testing.
- Escalate issues and risks to the Test Lead to ensure timely resolution.
RichMedia QA Specialist
Cognizant Technologies Solutions
11.2013 - 07.2014
- Maintain a 99% quality rate for Rich Media campaigns using the Rich Media QA Tool.
- Ensure turnaround times (TATs) for campaigns are met, with 4-hour response time for urgent campaigns and 12 hours for standard campaigns, tracked via internal Trax reporting.
- Communicate daily with QA RMS regarding metrics, issues, and escalations to ensure smooth operations.
2013Software Test Analyst (Production Tester)
RCG GLOBAL SERVICES
05.2012 - 01.2013
- Analyze requirements and create detailed test cases to ensure thorough test coverage.
- Execute tests and validate actual outputs against expected results.
- Identify, log, and track defects in HP Quality Center for effective test management.
- Perform regression testing and ensure timely closure of fixed defects.
- Collaborate with application development teams to resolve defects efficiently.
- Provide end-of-day (EOD) status reports to update on testing progress and defect resolution.
Software Test Analyst (Production Tester)
Client: American Intl Group (AIG)
05.2012 - 01.2013
- Analyze requirements and create detailed test cases to ensure thorough test coverage.
- Execute tests and validate actual outputs against expected results.
- Identify, log, and track defects in HP Quality Center for effective test management.
- Perform regression testing and ensure timely closure of fixed defects.
- Collaborate with application development teams to resolve defects efficiently.
- Provide end-of-day (EOD) status reports to update on testing progress and defect resolution.
Software Test Engineer
OCE A CANON COMPANY
02.2011 - 04.2012
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
- Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
- Develop comprehensive Test Plans to outline testing objectives, scope, and strategy.
- Create detailed User Stories to define requirements and expected system behavior.
- Execute test conditions to validate functionality and system performance.
- Review and ensure the quality of Test Cases for thorough coverage.
- Identify and raise software errors, documenting issues clearly for resolution.
- Respond to developers' queries and assist in resolving technical problems.
- Ensure all defects are reported, tracked, and prioritized for resolution.
- Verify the resolution of fixed defects, ensuring they meet the required standards.
- Execute various test cases, including Functional, Regression, and Release tests, to ensure system stability and quality.
QA Consultant
Metrobank Group
03.2010 - 04.2012
- Provide comprehensive system walkthroughs to business groups to ensure a clear understanding of system functionality and requirements.
- Collaborate with the test team to assist business users during Unit Testing and User Acceptance Testing (UAT) to validate system performance.
- Maintain and manage a detailed log of errors or issues identified during testing, ensuring each issue is tracked and resolved to closure.
- Develop and create UAT Test Plans, outlining testing scope, objectives, and schedules.
- Assist business users in executing test scenarios to ensure proper validation of system functionality.
- Identify, document, and report issues or problems discovered during the testing phase.
- Verify the fixes to reported problems and ensure they meet the necessary requirements and quality standards.
- Maximized test coverage through careful prioritization of test cases based on risk assessment and impact analysis.
Software Tester
MANNASOFT TECHNOLOGY CORP
08.2006 - 03.2010
- Improved software quality by executing thorough test cases and identifying critical defects.
- Mentored junior testers, fostering a productive and collaborative work environment that emphasized continuous learning and improvement.
- Managing the deployment of the system onsite, ensuring proper installation and setup.
- Preparing and submitting necessary documentation for release, such as Problem Reports, Case Tracking Sheets, Release Notes, and Release Packages.
- Leading training sessions, User Acceptance Testing (UAT) cycles, and Parallel Runs during the system implementation phase.
- Documenting all defects and errors throughout the system's lifecycle, from initial development through to final implementation.
- Providing first-level support for configuration, database connectivity, and user interface issues.
- Acting as a liaison between the MTC (Mannasoft Technology Corporation) and the client, ensuring effective communication and support until the end of the warranty period.
Education
Bachelor of Science - Computer Science
Lyceum Northwestern University
Dagupan, Province Of Pangasinan, Philippines04-2000
Skills
- Black-box testing
- Agile & Scrum methodology
- Waterfall model
- HP QuickTest Professional (QTP)
- JIRA & Bugzilla for issue tracking
- Trello
- SDLC & STLC
- Microsoft Office Suite
- Functional & Regression Testing
- Test case design, execution, documentation & reporting
- Test case design, execution & documentation
- Bug reporting, defect tracking & identification
- Cross-browser & Cross-platform testing
- SQL & SQL query writing
- Mobile & Web application testing
- Test plan creation & reporting
- User Acceptance Testing (UAT)
- API testing
Contacts
+63949-155-2868, mhdrozear@gmail.com, https://www.linkedin.com/in/maryann-r-987839158/, https://www.onlinejobs.ph/jobseekers/info/2509413, https://www.jobstreet.com.ph/profile/me
Timeline
Financial Advisor
AIA PHILIPPINES
03.2023 - 08.2024
Financial Advisor
PRULIFE U.K.
06.2019 - 02.2023
Senior Test Analyst
(BDO Unibank) SLI CONSULTANCY
05.2018 - 11.2019
Software Test Analyst
Safeway
11.2014 - 02.2018
RichMedia QA Specialist
Cognizant Technologies Solutions
11.2013 - 07.2014
2013Software Test Analyst (Production Tester)
RCG GLOBAL SERVICES
05.2012 - 01.2013
Software Test Analyst (Production Tester)
Client: American Intl Group (AIG)
05.2012 - 01.2013
Software Test Engineer
OCE A CANON COMPANY
02.2011 - 04.2012
QA Consultant
Metrobank Group
03.2010 - 04.2012
Software Tester
MANNASOFT TECHNOLOGY CORP
08.2006 - 03.2010
Bachelor of Science - Computer Science
Lyceum Northwestern University
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