Summary
Overview
Work History
Education
Skills
CHARACTER REFERENCES
Hobbies and interests
Timeline
Generic
MARY ANN R. ARADA

MARY ANN R. ARADA

Baliuag,Philippines/Region 3

Summary

To be an integral part of a reputable organization where I can further enhance my skills and knowledge, contributing to team success while driving personal learning, professional growth, and career advancement.

Overview

24
24
years of professional experience

Work History

Owner / Manager / Cook

Ann's Kitchen
Makinabang, Baliuag
07.2024 - Current
  • Oversee daily business operations, food preparation, and inventory management.
  • Ensure high-quality standards by delivering freshly prepared meals to customers.

Interviewer

Dynata
Addison Texas, US
04.2026 - 11.2026

Responsible for collecting accurate data, opinions, and feedback from the public, targeted groups, or businesses on behalf of market research firms, government agencies, or academic researchers.

ETA / Dispatch Specialist (Voice Account)

JazaskCo / Richwood LLC
Plaridel, Bulacan
04.2019 - 11.2023
  • Provided dispatch and non-emergency medical transportation support to members.
  • Handled incoming member calls to provide accurate Estimated Time of Arrivals (ETAs) for drivers.
  • Scheduled transportation for clients to ensure timely arrival at medical appointments.

DISH Technical Support Representative (Voice Account)

Convergys | SM North EDSA
05.2017 - 02.2019
  • Assisted customers with over-the-phone satellite TV troubleshooting and signal restoration.
  • Diagnosed hardware/software issues and scheduled technician dispatch for repairs or equipment replacement when necessary.

Epson Technical Support Representative (Voice Account)

Teleperformance Philippines | Shaw, Mandaluyong
01.2016 - 03.2017
  • Provided remote technical support for Epson printer installation and network setup.
  • Guided customers through configuring connectivity via Wi-Fi, PC, and mobile devices to enable successful printing.

Jewelry Appraiser

Trevi Pawnshop Co.
Pulilan, Bulacan
11.2002 - 04.2014
  • Inspected, tested, and evaluated the authenticity and market value of jewelry for pausing transactions.
  • Maintained accurate records and customer transactions in compliance with shop guidelines.

Education

Secondary -

Baliuag University (formerly Baliuag Colleges)
Baliuag, Bulacan
01-2001

Primary -

Mariano Ponce Elementary School
Sta. Cruz, Manila
01-1995

Skills

I have 5 years of experience in technical support and customer service Over my career, I've developed a strong ability to diagnose and resolve complex technical issues while keeping customers happy, calm, and informed

CHARACTER REFERENCES

  • Ms. Aronn, Reyes, Appraiser, 09193743114, Trevi Pawnshop
  • Ms. Jomelyn, Sitchon, Former Colleague, 09209451722, Convergys

Hobbies and interests

As an innovative cook driven by a passion for flavor balancing and culinary experimentation, I aim to bring creativity, meticulous attention to detail, and strong organizational skills to contribute to team success and drive continuous grow

Timeline

Interviewer

Dynata
04.2026 - 11.2026

Owner / Manager / Cook

Ann's Kitchen
07.2024 - Current

ETA / Dispatch Specialist (Voice Account)

JazaskCo / Richwood LLC
04.2019 - 11.2023

DISH Technical Support Representative (Voice Account)

Convergys | SM North EDSA
05.2017 - 02.2019

Epson Technical Support Representative (Voice Account)

Teleperformance Philippines | Shaw, Mandaluyong
01.2016 - 03.2017

Jewelry Appraiser

Trevi Pawnshop Co.
11.2002 - 04.2014

Secondary -

Baliuag University (formerly Baliuag Colleges)

Primary -

Mariano Ponce Elementary School
MARY ANN R. ARADA