MARY ANN MERIN

As a Participant Service Representative at Healthcare Plus, I am responsible for conducting monthly wellness checks with clients and their caregivers. My role is to ensure that clients are receiving the necessary support and resources for their health and well-being. During these interactions, I provide a compassionate listening ear, gather important information, and inform clients and caregivers about additional assistance they may need to enhance their overall care experience.

As a Finance Account Representative, I am responsible for reaching out to business owners who have listed their businesses on platforms like Google. My primary role is to introduce them to a specialized website that can enhance their visibility and increase their chances of being recommended to consumers in their specific area. This position combines strong communication skills with a focus on helping businesses grow through improved online presence.

As a Medicare Advantage Enrolment Coordinator, I play a crucial role in assisting senior clients with understanding their Medicare Advantage plans and the new benefits they may qualify for. My primary responsibility is to inform clients about these benefits, facilitate their enrolment, and seamlessly transfer them to specialists for further assistance. This position requires strong communication skills, patience, and a dedication to providing exceptional service to seniors.