Mary Ann Medalle

-Oversees the day-to-day operations of the Accounts and Credit Management teams.

-Handles messy and escalated billing disputes.

-Performs accounts and payments reconciliation.

-Provides support to every Accounts and CM staff.

-Facilitates billing platform training as well as refresher courses courses.

-Facilitates coaching and one-on-one with the Accounts and CM staff for performance review and improvement.

-Maintain an accurate record for financial transactions n Quickbooks.

-Update and maintain in the general ledger

-Bank reconciliation in QB.

-Account reconciliation to assert the accuracy of transactions.

-Use knowledge of local laws to comply with reporting requirements.

-Provided technical support for existing and newly-onboarded customers for a Telco company.

-Explains billing charges as well as handles billing changes for residential customers.

-Activations for phone and internet services through self-install kits.

-Handled billing for both inpatients and outpatients during discharge.

-Provided billing approval for medical and special procedures.

-Reconciled billing charges and routes billing updates for inpatients.

-Processed bi-monthly payroll for all shipping staff including outports employees.

-Processed checks and different suppliers' payments for shipping operations.

-Input and updated accounts payables in our inhouse accounting system.

-Worked with daily cash deposits

-Bank reconciliation