Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Demonstrated record of accomplishment in proposing, outlining and writing engaging, fresh content. Logical and methodical with creative eye for details and diligence in producing exceptional work. Well-versed in building interest in readers.
· Mentored and guided average of 20 -30 employees to foster proper completion of assigned duties.
· Built strong relationships with customers through positive attitude and attentive response.
· Implemented new working processes to deliver multiple improvements.
· Supported office business development and customer service.
· Conducted training and mentored team members to promote productivity and commitment to friendly service.
Initiated timely response to emails, voicemails and written correspondence.
· Managed over 100 Ecommerce stores.
Complaint resolution
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