Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Ann Calvo

La Union

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Taskus
01.2019 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Science - Business Administration

Mountain Province State Polytechnic College
Bontoc Mountain Province
04-2016

Skills

Customer service

Problem-solving

Active listening

Product knowledge

Adaptability and flexibility

Time management

Critical thinking

Decision-making

Team collaboration

Timeline

Customer Service Representative

Taskus
01.2019 - Current

Bachelor of Science - Business Administration

Mountain Province State Polytechnic College
Mary Ann Calvo