Mary Angeline Sistado

Front Office Associate

Naga City

Summary

Highly motivated Tourism Management graduate with proven experience in Front Office operations, including guest check-ins/check-outs, handling inquiries, and providing personalized service. Skilled in fostering a warm, professional atmosphere and resolving guest concerns efficiently. Committed to exceeding service expectations through strong communication, organizational skills, and a passion for hospitality excellence.

Overview

years of post-secondary education

Work History

Intern / OJT

Summit and Go Hotels Plus Naga

03.2025 - 05.2025

Summit & Go Hotels Plus Naga | March–May 2025: Gained hands-on experience in Front Office, Housekeeping, and Food & Beverage operations. Assisted with guest check-ins/check-outs, addressed inquiries, and promoted local attractions. Maintained high standards of cleanliness in rooms and public areas. Supported event F&B services, ensuring excellent guest experiences. Developed strong teamwork, communication, and problem-solving skills in a fast-paced hospitality environment. Supervisor's Name: Hanna Eunice Belen.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Supervisor's Contact #: +63 928 979 7224
Duration: March 22, 2025 – May 14, 2025
Total Number of Months: 2 months.

Education

Bachelor of Science - Tourism Management

Mariners' Polytechnic Colleges, Inc.

Naga, Province Of Camarines Sur, Philippines

08.2021 - 06.2025

Skills

Intermediate proficiency in English

References

Hanna Eunice, Belen, Sr. Duty Manager

hannaeunicebelen@gmail.com/ hannaeunice.belen@robinsonbrand.com

+63 928 979 7224,

Summit Hotel and Go Hotels Plus Naga

Timeline