I am an experienced data analyst and customer service representative with over 9 years of experience in the customer service industry. I have an extensive background in customer support, account management, quality assurance, e-commerce, and data analytics. Excellent reputation for resolving problems and improving customer satisfaction. I am experienced in interpreting and analyzing data to drive growth for online gambling and clothing companies.
Analytical and Problem-Solving skills
Shopify
Zendesk
Gorgias
Google Workspace
MS Office
Citrix
Callminer/Eureka
Oracle
Liveperson
Outlook
Slack
Avaya
Openbet
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