Summary
Overview
Work History
Education
Certification
Timeline
Generic

Mary Aleonie Lano

Victoria,Laguna

Summary

Seeking a responsible career opportunity to fully utilize my training and capabilities, while making use of my interpersonal skills from years of client management experience in providing a significant contribution to achieve goals and success of the company.

Overview

1
1
Certification
4
4
years of post-secondary education
3
3
years of professional experience

Work History

Logistics Consultant | Sales Executive

Lalamove Philippines, Inc.
Makati City, Metro Manila
10.2020 - Current
  • Responsible for acquiring and onboarding new clients
  • Conducts research on prospect clients across different industries
  • Prepares business proposals
  • Attend to client concerns, including operational side on execution of service
  • Seeks and consolidate feedbacks/suggestions of client pertaining to the products and services

Executive - Sales | Executive Assistant

VFS Services Philippines Private, Inc.
Makati City, Metro Manila
11.2018 - 07.2020
  • Established the sales department's process, templates and responsibilities to generate revenue through B2B deals
  • Initiated market analysis to effectively reach the target audience and come up with strategies to improve both sales and customer service satisfaction
  • Responsible for all external events with the objective of increasing brand awareness, B2B deals and partnerships
  • Provide support to both Operations and Administrative department, initiate improvements and resolve various concerns resulting to positive outcomes and feedback from partners and clients
  • Given a second role as the Executive Assistant to the Country Manager
  • Managing travel arrangements of employees, including high executives of the company, to, from and within the Philippines.
  • Aid in all tasks and meetings of both Country Manager and Regional Head when needed

Inbound Sales Assistant

Shroff International Travel Care, Inc.
Manila City, Metro Manila
06.2018 - 11.2018
  • Complete daily tour package inquiries and other quotations for inbound clientele
  • Responsible for customized tour package costings around the Philippines
  • Build partnerships with various tour operators, hotels and other suppliers as needed for client requirements
  • Achieve quarterly KPI through meeting revenue targets and daily email inquiry quota

Guest Services Agent

Hotel Kimberly, Inc.
Manila City, Metro Manila
07.2017 - 10.2017
  • Ensure smooth check-in and check-out process for hotel guests
  • Provide guests and other departments' professional assistance and immediate response to requests and concerns, resulting to increased customer satisfaction and loyalty
  • Kept bookkeeping of financial transactions up-to-date and conducted nightly audits to assure accuracy
  • Promote the hotel and partner restaurant's promos, products and services along with room up-selling to increase revenue

Education

Bachelor of Science - International Travel And Tourism Management

Lyceum Of The Philippines University
Intramuros, Manila City, Metro Manila
06.2013 - 05.2017

Certification

Civil Service Commission - Honor Graduate Eligibility

Timeline

Logistics Consultant | Sales Executive

Lalamove Philippines, Inc.
10.2020 - Current

Executive - Sales | Executive Assistant

VFS Services Philippines Private, Inc.
11.2018 - 07.2020

Inbound Sales Assistant

Shroff International Travel Care, Inc.
06.2018 - 11.2018

Civil Service Commission - Honor Graduate Eligibility

11-2017

Guest Services Agent

Hotel Kimberly, Inc.
07.2017 - 10.2017

Bachelor of Science - International Travel And Tourism Management

Lyceum Of The Philippines University
06.2013 - 05.2017

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Mary Aleonie Lano