Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mary Joyce M. Simangan

Imus, Cavite,

Summary

Dynamic professional in QA and AI Data Search Operations, blending over 10 years of experience in content moderation and quality assurance. Achievements include a 30% boost in user satisfaction and a 20% enhancement in AI system performance, demonstrating a commitment to data quality and operational efficiency.

Overview

11
11
years of professional experience

Work History

Model Data QA

ByteDance
03.2025 - 05.2026
  • Executed end-to-end video labeling and annotation for machine learning datasets, ensuring 98% accuracy and compliance with strict guidelines.
  • Conducted quality checks on datasets, identifying inconsistencies, and implemented improvements to elevate data quality standards, enhancing AI system performance by ~ 20%.
  • Collaborated with cross-functional teams to streamline data entry processes, reducing turnaround time by ~15% and increasing operational efficiency.

Global E-commerce Evaluation Specialist

ByteDance
11.2022 - 03.2025
  • Evaluated search results to ensure users received timely and accurate outcomes, contributing to ~30% improvement in user satisfaction ratings.
  • Utilized google-based tools to enhance data collection processes, improving throughput by ~25 % without compromising quality.

Trust & Safety Quality Assurance Specialist

ByteDance
02.2021 - 11.2022
  • Ensured accuracy of content moderation through policy compliance, achieving a ~95% consistency rate across high-volume workflows.
  • Conducted QA audits to detect risk patterns, providing actionable insights to enhance compliance and quality standards.
  • Supported the enforcement of policies, resulting in a drop of non-compliant content by ~40% within the first year.

Senior Quality QA

Accenture
07.2015 - 12.2020
  • Advanced from Content Moderation Analyst to Senior Quality QA, developing expertise in digital content moderation and quality frameworks.
  • Reviewed sensitive content to ensure compliance with policies, contributing to a ~50% improvement in trust and safety metrics.
  • Coached and mentored new reviewers, enhancing team performance and retention through a supportive learning environment.

Education

BSED - English

Technological Institute of The Philippines
Quezon City
10-2012

Skills

  • Model evaluation
  • Data validation
  • Data analysis
  • Machine learning
  • Data annotation
  • Content moderation
  • E-commerce evaluation

Languages

English
Advanced (C1)
C1
Filipino
Native
Native

Timeline

Model Data QA

ByteDance
03.2025 - 05.2026

Global E-commerce Evaluation Specialist

ByteDance
11.2022 - 03.2025

Trust & Safety Quality Assurance Specialist

ByteDance
02.2021 - 11.2022

Senior Quality QA

Accenture
07.2015 - 12.2020

BSED - English

Technological Institute of The Philippines
Mary Joyce M. Simangan