Mary Hyacinth Golvio
Bacolod City
Summary
Highly analytical and adaptable professional with excellent communication and teamwork skills. Proven ability to quickly adapt to new environments and contribute to team success. Committed to continuous learning and growth, with a positive attitude towards professional development. Eager to further develop skills and make a valuable contribution to team success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Digital Marketing VA
Outsourced Doers
06.2023 - 09.2024
- Creating marketing funnels and system integrations
- Scheduling social media content on platforms such as Facebook, Instagram
- Responsible for inbox management
- Scheduling meeting and handle online booking calendars
- Managing CRM databases
- Designing Social Media Posts
- Enhancing web and landing pages
- Testing and scheduling email marketing
- Handling external communications via email, social media account like LinkedIn
- Performing data entry and file management
- Creating slide pack on Canva
Product Engineer
Taiyo Yuden Phil. Inc.
06.2014 - 06.2017
- Yield Improvement Activities
- Conduct product evaluation, make innovation or improvement
- Collects and analyzes data, interpret it, and finds trends or patterns to come up with a right judgment
- Monitoring line yield performance of the new product (from front end to back end process)
- Perform product confirmation before starting mass production
- Preparation of report in relation to improvement activities
- Revisions of documents pertaining to improvement or action made (Manufacturing Standard, Working Standard, Control Plan, FMEA)
- Performing evaluation using the Design of Experiment (DOE) Method
- Preparing weekly presentations regarding yield meetings and improvement activities
- Yield Maintenance Activities
- Analysis of non-conformities occurring in the process inside the clean room
- Monitoring the product quality and maintaining line yield
- Conducting an investigation regarding the cause and effect of problem encounter
- Perform failure analysis regarding the problem encountered and develop a solution
- Line support in production
- Strictly monitoring the implementation of the Standard or regulatory compliances (ISO9001, ISO/TS16949, ISO14001, and OHSAS180001)
- Initiate to call the meeting to discuss the problem in the process
- Conducting Scanning Electron Microscopy (SEM) analysis
- Conducting Energy Dispersive X-ray (EDX) analysis
Market Researcher
Survey Sampling International
09.2013 - 01.2014
- Accuracy and attention to detail
- Interpersonal skills and the ability to build rapport quickly with respondent
- Conducting surveys about political issues and product research
- Providing good communication with the respondent
- Delivering the survey questions clearly and verbatim
- Ability to use your initiative or persuade the respondent to finish the survey
- Making outbound calls to the prospective respondent
Retail Sales Adviser
Tempur Singapore Pte Ltd
04.2012 - 04.2013
- Address customer requests
- Handle walk-in and phone call inquiry
- Deliver excellent customer service
- Responsible for cashiering duties and stock inventory
- Coordinate delivery schedule
- Creating quotation for customer
Customer Service Adviser
LC Lighting Centre Pte. Ltd
03.2010 - 03.2012
- Respond to customer concerns
- Handle walk-in and phone call inquiry
- Create outstanding customer experience
- Issuing of cash sales, sales orders, and sales invoice
- Filing cash sales, sales orders, and sales invoice
- Making barcodes and updating them from time to time
- Organize incoming & outgoing mail
- Handle quotation of the customer
Research & Development Staff
San Gabriel Metal Concepts Incorporated
07.2008 - 07.2009
- Monitoring the process in the production area
- Responsible for quality checking of all raw materials
- Responsible for outsourcing especially new materials needed in production
- Conduct a study for development and improvement
- Responsible for training production personnel pertaining to the newly developed standard and techniques
- Do an analysis of the study performed whether it’s for development, improvement or troubleshooting and gives a report to Supervisor
- Attend to production complaints regarding raw material defects, changes in material, and standards to ensure efficiency and productivity
- Do documentation regarding standards and improvements
- Making a report of the production output
- Responsible for the minutes of meetings
- Coordinating delivery and order of customers with the Sales department
- Monitoring the materials needed in production and doing inventory
- Do quality checking of items produce
Education
Bachelor of Science - Materials Engineering
University of Saint La Salle
Bacolod City, Negros Occidental01.2007
Skills
- Project Management
- Inbox Management
- Calendar Management
- Social Media Management
- Appointment Setting
- File Management
- Creating Slides Presentation
- Microsoft365
- GSuite
- MS Office
- Teams
- Basecamp
- Active Campaign
- Mondaycom
- Google Classroom
- Type form
- Loom
- Canva
- Zoom
- SAP Basis
TypeForm
Marketing Funnels
Graphic Design
Later
Clickfunnels
System integration
Miro
Framer
Certification
- Autocad Module1 (ICL Modular Course) Informatics Computer Institute , Inc. North Reclamation Area, Mabolo, Cebu City Philippines July-August2013
- Five Star Safety & Health Consultancy (Behavior Based Safety Training) Taiyo Yuden Phil. Inc. Mactan Economic Zone, Lapu-Lapu City, Cebu, Philippines July-August2013
- Five Star Safety & Health Consultancy (Ergonomics Training) Taiyo Yuden Phil. Inc. Mactan Economic Zone, Lapu-Lapu City, Cebu, Philippines August2015 -February2017
Timeline
Digital Marketing VA
Outsourced Doers
06.2023 - 09.2024
Product Engineer
Taiyo Yuden Phil. Inc.
06.2014 - 06.2017
Market Researcher
Survey Sampling International
09.2013 - 01.2014
Retail Sales Adviser
Tempur Singapore Pte Ltd
04.2012 - 04.2013
Customer Service Adviser
LC Lighting Centre Pte. Ltd
03.2010 - 03.2012
Research & Development Staff
San Gabriel Metal Concepts Incorporated
07.2008 - 07.2009
Bachelor of Science - Materials Engineering
University of Saint La Salle
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