Marvy Hermosura

Focusing on managing the money owed to a business by its customers.

Invoice Generation: Creating and sending invoices to customers for goods or services provided. This includes ensuring that invoices are accurate and reflect the agreed-upon terms.

Payment Collection: Monitoring and managing incoming payments from customers. This includes processing payments received via various methods (e.g., checks, credit cards, electronic transfers) and recording them accurately in the accounting system.

Account Reconciliation: Regularly reconciling customer accounts to ensure that all payments and outstanding invoices are correctly reflected. This helps identify discrepancies and resolve any issues related to account balances.

Customer Communication: Communicating with customers regarding their account status, overdue payments, and payment terms. This might involve sending reminders or follow-ups on outstanding invoices.

Skilled in Identifying and targeting individual needs, recommending products and services, and delivering customized solutions and hands-on support.

• Assisting Customers: Answering questions, providing product information, helping with store navigation, and addressing customer concerns or complaints.
• Handling Transactions: Operating cash registers, processing payments, handling returns and exchanges, and managing store credit or gift cards.
• Customer Interaction: Greeting customers, offering assistance, and maintaining a friendly and helpful demeanor.