Mischelle John Arquiza
Sales Associate
Bacoor
Summary
Dynamic professional with a proven track record in product sales and customer service excellence at Safeking Corporation. Leveraged teamwork and problem-solving skills to exceed sales targets and enhance customer satisfaction. Skilled in financial analysis and strategic planning from experience at Sunpay, achieving significant improvements in financial reporting accuracy.
Overview
7
7
years of professional experience
Work History
Sales Associate
Safeking Corporation
07.2018 - 08.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Junior Officer, Finance
Sunpay
11.2017 - 05.2018
- Improved financial reporting accuracy by streamlining data collection and analysis processes.
- Collaborated with tax professionals to optimize tax strategies, minimizing liabilities while adhering to regulations.
- Conducted variance analysis on monthly operating results, identifying key drivers behind performance deviations from budget expectations.
- Assisted in the development of long-term strategic plans, incorporating detailed financial projections and analysis.
Education
Bachelor of Science - Computer Installation And Repair Technology
University Of Perpetual Help System Dalta
Las Pinas, Metro Manila, Philippines 04.2001 -
Skills
Product Sales
Customer Service
Sales Development
Customer Needs Assessment
Teamwork and Collaboration
Listening Skills
Problem-Solving
Languages
English
Upper intermediate (B2)
Timeline
Sales Associate
Safeking Corporation
07.2018 - 08.2024
Junior Officer, Finance
Sunpay
11.2017 - 05.2018
Bachelor of Science - Computer Installation And Repair Technology
University Of Perpetual Help System Dalta
04.2001 -
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