Marvin Tuyay
computer technician
Teresa, Province of Rizal,RIZ
Summary
Dynamic service crew member with a strong commitment to cleanliness and food safety. Proven ability to enhance guest experiences through exceptional customer service and efficient order taking.
Detail-oriented waiter specializing in food safety and service quality. Known for effective problem-solving and collaboration with kitchen staff to ensure guest satisfaction. Ready to contribute to a team dedicated to exceptional dining experiences.
Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently.
Overview
23
23
years of professional experience
Work History
Computer Technician
Palaboi computer gaming
Teresa, RIZ
03.2015 - Current
- Diagnosed and resolved hardware and software issues for diverse client systems.
- Installed, configured, and maintained operating systems and applications efficiently.
- Provided technical support via phone, email, and in-person interactions to enhance user experience.
- Conducted routine system audits to ensure compliance with company standards and security protocols.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Set up and maintained user accounts and client access.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Assisted customers with technical support inquiries.
- Efficiently troubleshot and repaired [Type] equipment to cut company costs and maximize productivity.
Restaurant Waiter
Americana Group
Dubai.united Arab Emerate
11.2007 - 11.2009
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Maximized table turnover through efficient order taking and timely food delivery.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
Sales Staff Member
Timezone Arena
Mandaluyong City, Metro Manila, Philippines
09.2005 - 10.2006
- Delivered exceptional customer service, enhancing guest experiences and ensuring satisfaction.
- Managed point-of-sale transactions accurately and efficiently, maintaining financial integrity.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Collaborated with team members to maintain a clean and organized environment for guests.
Bagger
SM Supermarket
Mandaluyong City, Metro Manila, Philippines
03.2004 - 03.2005
- Assisted customers with bagging groceries efficiently and accurately during peak hours.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with cashiers to ensure smooth checkout process and reduce wait times.
- Trained new staff on proper bagging techniques and customer service protocols.
Service Crew Member
KFC
Mandaluyong City, Metro Manila, Philippines
01.2003 - 07.2003
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and quality.
- Collaborated with team members to streamline order preparation processes, enhancing service speed.
- Trained new staff on operational procedures and customer interaction techniques, fostering a cohesive team dynamic.
Education
Computer Technician - Computer And Information Systems
Xavier Technical School.
Mandaluyong City, Metro Manila, Philippines06-2002
Bachelor of Science - Computer Engineering
Jose Rizal University
Mandaluyong City, Metro Manila, Philippines06-2001
High School Diploma -
Elpidio Quirino Highschool
Manila, Metro Manila, Philippines04-1998
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Upselling techniques
- Food safety awareness
Timeline
Computer Technician
Palaboi computer gaming
03.2015 - Current
Restaurant Waiter
Americana Group
11.2007 - 11.2009
Sales Staff Member
Timezone Arena
09.2005 - 10.2006
Bagger
SM Supermarket
03.2004 - 03.2005
Service Crew Member
KFC
01.2003 - 07.2003
Computer Technician - Computer And Information Systems
Xavier Technical School.
Bachelor of Science - Computer Engineering
Jose Rizal University
High School Diploma -
Elpidio Quirino Highschool