Marvin Surop
8 Apollo 10 St San Gregorio Village Pasay City
Summary
I am an accomplished professional with extensive experience in Healthcare Accounts Receivable and Financial Management, eager to contribute my expertise as an Account Supervisor or Team Lead/Manager. My passion for optimizing operations and driving team success aligns perfectly with your organization's goals. I am excited about the opportunity to lead initiatives that enhance efficiency and quality in Healthcare AR, ensuring exceptional service delivery and improved financial outcomes.
Overview
19
19
years of professional experience
14
14
Years of Healthcare AR experience and expertise
Work History
Healthcare AR Senior Team Manager
Access Healthcare Services Manila, Inc.
07.2022 - 09.2025
Assistant Delivery Manager
Collective Solutions
08.2021 - 06.2022
Senior Financial Management Advisor - Team Lead
EXL Services
11.2019 - 07.2021
Healthcare AR Operations Supervisor
United Health Group
09.2015 - 02.2019
Technical Support and Sales Lead
Alorica
08.2013 - 08.2015
Quality Audit Manager - Healthcare AR Bad Debt
Expert Global Solutions
06.2006 - 07.2013
Education
Bachelor of Science - Bachelor of Science in Medical Technology
Centro Escolar University
06.1996 - 05.1998
Secondary -
Manila High School
06.1992 - 05.1996
Primary -
Don Carlos Village Elementary School
06.1986 - 05.1992
Skills
- Business Performance Review
- Client Relations management
- Staff Coaching
- Employee Recognition
- Conflict Management
- Critical Analysis
- Microsoft Office
Certification
- Group Leader of the Year 2023, Access Healthcare
- 7 QC Tools (Pre-Lean Six Sigma Certification), NCO Academy
- Coaching Skills and Essentials for Managers, NCO Academy
- Stress Management, NCO Academy
- Leadership Styles, NCO Academy
- Loyalty Awardee (5++ years), NCO/EGS/Alorica
- Health Insurance Portability and Accountability Act (HIPAA) Certified
- Fair Debt Collections Practices Act (FDCPA) Certified
Languages
English
Filipino
Timeline
Healthcare AR Senior Team Manager
Access Healthcare Services Manila, Inc.
07.2022 - 09.2025
Assistant Delivery Manager
Collective Solutions
08.2021 - 06.2022
Senior Financial Management Advisor - Team Lead
EXL Services
11.2019 - 07.2021
Healthcare AR Operations Supervisor
United Health Group
09.2015 - 02.2019
Technical Support and Sales Lead
Alorica
08.2013 - 08.2015
Quality Audit Manager - Healthcare AR Bad Debt
Expert Global Solutions
06.2006 - 07.2013
Bachelor of Science - Bachelor of Science in Medical Technology
Centro Escolar University
06.1996 - 05.1998
Secondary -
Manila High School
06.1992 - 05.1996
Primary -
Don Carlos Village Elementary School
06.1986 - 05.1992