MARVIN MALABUNGA
24 PANGANIBAN ST. BARANGAY SAN ISIDRO TAYABAS, QUEZON,PHILIPPINES
Summary
Dynamic Vehicle Sales professional with strengths in customer relationship management. Engages customers to identify needs and deliver tailored solutions. Resolves complaints with clear communication, enhancing customer satisfaction and loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
VEHICLE SALES DEPARTMENT
TOYOTA LUCENA CITY
08.2025 - Current
- Collaborated with team members to exceed sales targets through coordinated efforts.
- Resolved customer complaints using calm communication and effective problem-solving techniques, enhancing customer satisfaction.
- Engaged with customers to identify needs and provide tailored service, fostering long-term relationships.
Luxury Sales Associate
AMBASSADOR BED (THE CHOICE OF FIVE STAR HOTEL)
02.2013 - 10.2025
- TOP 3 BEST SALES PERFORMANCE FOR THE YEAR 2024 OF AMBASSADOR BED( given of March 2025)
- Employed advanced sales and negotiation techniques to boost revenue and stimulate customer interest.
- Listened actively to identify and surpass customer needs and expectations.
- Delivered after-sales support, managing returns and exchanges to enhance customer retention.
Education
LUIS PALAD NATIONAL HIGH SCHOOL
TAYABAS CITY01-2001
A-Levels - AUTOMOTIVE TECHNOLOGY
SOUTHERN LUZON POLYTECHNIC COLLEGE
LUCBAN QUEZON01-2021
Skills
- Product knowledge
- Sales forecasting
- Market analysis
- Trend identification
- Sales reporting
- Customer relationship management
- Retention strategies
- Client engagement
- Advanced negotiation
- Issue resolution
- Visual merchandising
- Team collaboration
- Adaptive solutions
- Time management
- Listening skills
Languages
English
Upper Intermediate
B2
Certification
POSITIVE FEED BACK OF MY CLIENT MONTH OF MARCH 2026
VERY ACCOMODATING,GOOD AMBIANCE,EAGER TO ASSIST IN MY INQUIRIES
Hobbies and interests
IM A TATTOO ARTIST
- TURNING IDEAS INTO PERMANENT ART
- INK WITH PRECISION,ART WITH PASSION
- WHERE CREATIVITY MEETS SKIN
Timeline
VEHICLE SALES DEPARTMENT
TOYOTA LUCENA CITY
08.2025 - Current
Luxury Sales Associate
AMBASSADOR BED (THE CHOICE OF FIVE STAR HOTEL)
02.2013 - 10.2025
LUIS PALAD NATIONAL HIGH SCHOOL
A-Levels - AUTOMOTIVE TECHNOLOGY
SOUTHERN LUZON POLYTECHNIC COLLEGE