Summary
Overview
Work History
Education
Skills
Timeline
Generic
Marvin De Leon

Marvin De Leon

Customer Service / Coordinator
Malolos, Province Of Bulacan

Summary

Proven track record in enhancing customer satisfaction and streamlining logistics at Consol Express Enterprises, demonstrating exceptional customer service and logistics management skills. Adept at operating under pressure, excel in team environments, significantly improving operational efficiency. My fast learning ability and computer literacy drive continuous improvement and innovative problem-solving strategies.

Overview

4
4
years of professional experience

Work History

Customer Service / Coordinator

Consol Express Enterprises
07.2021 - 07.2024
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Maintained accurate records of customer interactions, tracking trends and identifying opportunities for improvement.
  • Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.

Liaison Officer

PRGJ Transport Services
11.2020 - 06.2021
  • Delivered comprehensive reports summarizing project progress, challenges faced, and potential solutions in a timely manner .

Education

Bachelor of Science - Business Administration And Management

Nueva Ecija University of Science And Technology
Cabanatuan City, Province Of Nueva Ecija, Philippines
04.2001 -

Skills

Logistics Management

Customer Service

Fast Learner

Computer Literate

Able to Operate Under Pressure

Ability to Work in a Team

Timeline

Customer Service / Coordinator

Consol Express Enterprises
07.2021 - 07.2024

Liaison Officer

PRGJ Transport Services
11.2020 - 06.2021

Bachelor of Science - Business Administration And Management

Nueva Ecija University of Science And Technology
04.2001 -

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Marvin De LeonCustomer Service / Coordinator