Marvin De Guzman

Providing helpful information, answering questions, responding to
complaints, protecting customers data and ensure that customers are
satisfied with products, services, and features.
• December 2020 to February 2022 promoted as Workforce
Realtime Analyst

• Back-end operations, providing support with leading global social media platform; in reviewing contents reported and analyze which shall remain visible to its users.

• Email support analyst catering to both riders and drivers of a global Transport Network Vehicle Services
• Handling complaints, reimbursements, and any customer service-related query.

• Attend to in-store customers to drive product sales and knowledge
• Exhibits advanced sales knowledge and focuses on new ways to make products attractive to customers.