Summary
Overview
Work History
Education
Skills
Educationalattainment
Training
Disclaimer
Personal Information
Timeline
Generic
MARVIN D. ARIOLA

MARVIN D. ARIOLA

MATAASNAKAHOY

Summary

Experienced professional seeking a challenging role in a dynamic work environment to utilize skills and expertise across diverse fields. Eager to explore new opportunities, enhance knowledge, and unlock full potential. Committed to delivering exceptional performance and contributing to the growth and success of the organization.

Overview

12
12
years of professional experience

Work History

Cashier/ Food Attendant/Kitchen Steward

Country Chicken Restaurant
04.2018 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Maintained high standards of cleanliness in the kitchen, resulting in improved health and safety inspections.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed inventory and ordered food and supplies to maintain adequate stock.

Cashier

Pastry Makers
08.2016 - 03.2018
  • Worked effectively in fast-paced environments.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Kitchen Steward

Lipa Grill and Restaurant
10.2015 - 08.2016
  • Washed utensils, cookware, dishes and trays.
  • Enhanced kitchen efficiency by streamlining dishwashing and cleaning processes.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Consistently maintained a sanitary work environment through diligent cleaning practices, reducing cross-contamination risks significantly.

Food Attendant / Waiter

Lipa Grill and Restaurant
03.2013 - 09.2015
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
  • Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.

Food Attendant / Waiter

Lipa Grill and Restaurant
10.2012 - 02.2013
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Utilized strong multitasking skills to manage multiple orders simultaneously, resulting in timely delivery of meals to customers.
  • Established loyal clientele through friendly interaction, memorable service experiences, and consistent delivery of excellent food quality.
  • Demonstrated flexibility by adapting quickly to changing menu offerings, special requests, or dietary restrictions from customers.
  • Enhanced customer satisfaction by providing timely and efficient food service.

Education

Associate - Hospitality and Restaurant Management

Lipa City Colleges
Lipa City, Batangas
01.2012

Secondary -

Bayorbor National High School
Mataasnakahoy, Batangas
01.2010

Primary -

Nangkaan Elementary School
Mataasnakahoy, Batangas
01.2006

Skills

  • Customer service
  • Honest and dependable
  • Work ethic and integrity
  • Patience and empathy
  • Order taking
  • Professionalism and courtesy

Educationalattainment

Lipa City Colleges, Lipa City, Batangas, Associate in Hospitality and Restaurant Management, 2010-2012, Bayorbor National High School, Brgy. Bayorbor, Mataasnakahoy, Batangas, 2006-2010, Nangkaan Elementary School, Brgy. Nangkaan, Mataasnakahoy, Batangas, 2001-2006

Training

  • Customer Service and Basic Food Safety Training, Lipa Grill and Restaurant, Lipa City, Batangas, 06/20/13
  • Food and Beverages Seminar 2011, inline with Food Service Set-up and Food Operation, Lipa City Colleges AVR, Lipa City, Batangas, 08/11/11
  • Asian Cuisine Week 2011, Mock Hotel, Lipa City Colleges (Main Building), Lipa City, Batangas, 10/04/11 - 10/08/11
  • Personifying Team Spirit, Lipa City Colleges (Main Building), Lipa City, Batangas, 05/19/11
  • Service Profession One – Off Team, Lipa City Colleges, Lipa City, Batangas, 02/04/11
  • Hotel Exposure Program 2010 (Intercontinental Manila), Makati, Philippines, Makati, Philippines, 09/29/10
  • Days Hotel Batangas, Pallocan West, Batangas City, Batangas, Kitchen Production Department, 02/07/12 - 03/09/12, 300

Disclaimer

I hereby any statement on this was true and correct upon my knowledge.

Personal Information

  • Age: 30
  • Place of Birth: Calamba City
  • Place of Birth: Laguna
  • Father's Name: Mr. Rolando T. Ariola
  • Mother's Name: Mrs. Marilyn D. Ariola (+)
  • Date of Birth: 08/19/94
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Roman Catholic

Timeline

Cashier/ Food Attendant/Kitchen Steward

Country Chicken Restaurant
04.2018 - 09.2024

Cashier

Pastry Makers
08.2016 - 03.2018

Kitchen Steward

Lipa Grill and Restaurant
10.2015 - 08.2016

Food Attendant / Waiter

Lipa Grill and Restaurant
03.2013 - 09.2015

Food Attendant / Waiter

Lipa Grill and Restaurant
10.2012 - 02.2013

Secondary -

Bayorbor National High School

Primary -

Nangkaan Elementary School

Associate - Hospitality and Restaurant Management

Lipa City Colleges

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MARVIN D. ARIOLA