Summary
Overview
Work History
Education
Skills
References
Disclaimer
PERSONAL BACKGROUND
Accomplishments
Certification
Timeline
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MARVIN C. RAGAS

MARVIN C. RAGAS

Customer Sevice Representative
Caloocan City

Summary

Motivated and detail-oriented professional with strong communication skills and adaptability. Committed to contributing to team success while pursuing professional growth. Proven ability to learn quickly and add value to organizational objectives.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Customer Service Representative

Concentrix
11.2022 - 04.2026
  • (International voice healthcare acc)

Customer Service Representative

ResultsCX-Careers
05.2022 - 11.2022
  • (International voice healthcare acc)

Education

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University of Caloocan City
01.2015

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Caloocan High School
01.2014

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Gregoria de Jesus Elem. School
01.2010

Skills

Customer service

Problem-solving

Active listening

Product knowledge

Call management

Adaptability and flexibility

Complaint resolution

Call center experience

Customer relations

Problem resolution

Complaint handling

Payment processing

Building rapport

References

  • Rosalyn, Ragas, Pharmacist, 09270898540, 4079 Que Grande St., Ugon Val. City
  • Jarish Mae, Basa, CSR, 09668750464, 245 Esguerra St., Caloocan City

Disclaimer

I hereby certify that the above information is true and correct to the best of my knowledge.

PERSONAL BACKGROUND

  • Birth Date: March 13, 1998
  • Birth Place: M. Manila
  • Age: 28 Years old
  • Height: 5’6”
  • Weight: 69kgs
  • Gender: Male

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Certification

Best Quality Assurance

Timeline

Customer Service Representative

Concentrix
11.2022 - 04.2026

Customer Service Representative

ResultsCX-Careers
05.2022 - 11.2022

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Gregoria de Jesus Elem. School

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Caloocan High School

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University of Caloocan City
MARVIN C. RAGASCustomer Sevice Representative