Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Martius David Dollente

Antipolo City

Summary

Adaptable and driven professional with a proven track record of delivering first-class results. Demonstrates a strong work ethic and dedication to quality, consistently meeting job demands and providing trustworthy service. Career goal is to leverage technical support and sales expertise to enhance customer satisfaction and drive operational efficiency.

Overview

3
3
years of professional experience

Work History

Freelance ( Sales - Purchasing Manager)

Wheelzy
02.2025 - 07.2025
  • Managed communication with potential sellers seeking to junk their vehicles through inbound and outbound calls
  • Negotiated vehicle pricing based on its current condition, demand, and market value.
  • Arranged vehicle collection at seller's specified date and time.

Advisor I, Technical Support

Concentrix
06.2023 - 02.2025
  • Addressed a variety of technical concerns for students and instructors through efficient use of different tools during inbound calls
  • Showcased ability to manage interactions across multiple modalities
  • Skilled in composing effective after-interaction communication to clients

B2B Sales Specialist - Outbound

TELUS International
11.2022 - 05.2023
  • Facilitated nationwide outbound sales targeting small business owners in Canada
  • Providing Mobility, Internet, VOIP, Security System services for the business
  • Outbound calls, Email proposals and professional customer engagement.

Customer Service Representative

VXI
04.2022 - 10.2022
  • Handled inbound calls efficiently assisting customers across USA, Canada, and Mexico
  • Enhanced stability of in-car Wi-Fi connections
  • Basic troubleshooting, assistance on billing concerns, multiple tools navigation.

Education

Bachelor of Science - Marketing Management

Our Lady of Fatima University
Antipolo City, Province Of Rizal, Philippines
01.2017

Skills

  • Results-driven
  • Rapid Learning and Adaptation
  • Team Collaboration
  • Price negotiation
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Attention to detail
  • MS office
  • CRM Proficiency ( Salesforce, Hubspot )

Languages

English

Timeline

Freelance ( Sales - Purchasing Manager)

Wheelzy
02.2025 - 07.2025

Advisor I, Technical Support

Concentrix
06.2023 - 02.2025

B2B Sales Specialist - Outbound

TELUS International
11.2022 - 05.2023

Customer Service Representative

VXI
04.2022 - 10.2022

Bachelor of Science - Marketing Management

Our Lady of Fatima University

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Martius David Dollente