Martin Jon G. Gotas, MMEP (ongoing)
Executive Administrative Staff / Information Technology | Environmental Planning | Social Sciences | Research | Customer Service And Technical Support | Accounting And Budget Management
Makati City
Summary
Passionate and driven learner with a deep love for academic exploration, particularly in the social sciences and humanities. Thrives on acquiring new knowledge, constantly seeking opportunities to expand understanding and develop skills. Curiosity and dedication to personal and intellectual growth fuel eagerness to take on challenges that foster critical thinking and broaden perspectives.
Overview
9
9
years of professional experience
14
14
years of post-secondary education
10
10
Certificates
2
2
Languages
Work History
Admin. / IT - Multimedia Specialist
Office of the Ombudsman
03.2018 - Current
- Responsible for providing advanced administrative assistance to senior management or departmental heads
- This includes coordinating office operations, managing schedules, compiling reports, supervising clerical staff, handling correspondence, and maintaining accurate records
- Additionally, responsibilities may extend to implementing and overseeing administrative procedures, facilitating internal communication channels, and supporting special projects or initiatives as required
- Used InDesign, Adobe Illustrator and Photoshop to create design ideas.
- Assisted with post-production of video archives by scrubbing, cataloging and organizing clips.
- Managed multiple multimedia projects simultaneously, ensuring timely completion and consistent quality.
- Assist senior back end programmers by providing front end web design.
Advance Account Specialist
IBEX Global
07.2017 - 02.2018
- Responsibilities encompass a diverse range of tasks including reviewing bills, conducting basic accounting functions, managing customer inquiries and concerns, de-escalating situations with irate customers, providing technical support, and demonstrating comprehensive knowledge of AT&T products and services, all while ensuring adherence to company policies and delivering exceptional customer service experiences
Education
Bachelor of Science - Information Technology
Ateneo De Davao University
Davao City 03.2010 - 06.2013
Bachelor of Science - Information Technology
University of The Immaculate Conception
Davao City, Province Of Davao Del Sur, Philippines 06.2013 - 08.2017
Master of Arts - Anthropology
Ateneo De Davao University
Davao City 04.2020 - 11.2024
Master of Management - Environmental Planning
Philippine Christian University
Manila 11.2024 - Current
Skills
Academic Reading and Writing
Administrative Skills
Customer Support
IT Tools
Multimedia
Environmental Laws and Regulations
Stakeholder Engagement
Technical Writing and Reporting
Verbal communication
Proofreading
Time management
Research
Clerical support
Dedicated team player
Records management systems
Accounting skills
Certification
CSC Professional Eligibility, Civil Service Commission, 05/03/15
Timeline
Master of Management - Environmental Planning
Philippine Christian University
11.2024 - Current
Master of Arts - Anthropology
Ateneo De Davao University
04.2020 - 11.2024
Admin. / IT - Multimedia Specialist
Office of the Ombudsman
03.2018 - Current
Advance Account Specialist
IBEX Global
07.2017 - 02.2018
Bachelor of Science - Information Technology
University of The Immaculate Conception
06.2013 - 08.2017
Bachelor of Science - Information Technology
Ateneo De Davao University
03.2010 - 06.2013
Languages
English
Filipino (Tagalog, Bisaya)
Awards
- Perfect Attendance Awardee, Philippine Nikkei Jin Kai International School, 2007 & 2011
- Leadership Awardee, University of the Immaculate Conception, 2017
- Special Talent Awardee - Graphics Art, University of the Immaculate Conception, 2017
- Top 10 Best Performing Agents, IBEX Global, 2017