Summary
Overview
Work History
Education
Skills
Training
Personal Information
Languages
Timeline
Generic

Martin P. Bayohin

Vallehermoso

Summary

to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

I am a hardworking, attentive, and optimistic person with various work experiences and training in many fields such as marketing, hospitality and customer service.

Overview

16
16
years of professional experience
6026
6026
years of post-secondary education

Work History

Technical Support Representative

Task Everyday ( Alfa Business Outsourcing Philippines Inc.)
01.2024 - 04.2026
  • Handles Technical issue of Blink Home Security cameras.
  • Process a replacement for defective devices.
  • Help the customer purchase a plan etc.

Customer Service Representative

Continuum
10.2023 - 01.2024
  • Answer and help customers' issue about their mobile billing.
  • Guide a customer to buy plans.
  • Provide information about the latest updates and promos.

Customer Sevice Representative

Cohere
06.2022 - 08.2023
  • Assist the customers about their bookings.
  • Process refund for complaints.
  • Answer inquiries etc.

Customer Service Representative

Tech Mahindra
11.2021 - 02.2022
  • Assist the customer process their payments for telco products.
  • Answer the customer concern with products and services.

Room Attendant

Mayflower Inn
01.2017 - 01.2020
  • Prepare the rooms for guests.
  • Assist the customer needs about their accommodation.
  • Receive and help guests.

Cashier

Ministop
01.2015 - 01.2017
  • Cashier
  • Refill the products on the store.

Customer Service Representative

Convergys
11.2014 - 01.2015
  • Assist the customer about mobile billing.
  • Answer inquries about the products and services etc.
  • Assist account ownership changes.

Store crew

Greenwich
01.2010 - 01.2014
  • Prepare the customers' order
  • Do clean and more.

Education

BSED -

University of the Visayas
Cebu City

High School -

Saint Francis High School
Vallehermoso, Negros Oriental

Elementary School -

Malangsa Elementary School
Vallehermoso, Negros Oriental

Skills

  • I like dealing with technical issues and data analysis

Training

  • Call Center Academy
  • Anti-Human Trafficking
  • Fire Prevention
  • Permaculture and Conservation Program

Personal Information

  • Age: 37
  • Height: 5'7
  • Weight: 69kgs
  • Citizenship: Filipino
  • Father's Name: Mr. Hogo Bayohin
  • Mother's Name: Mrs. Alberta Bayohin
  • Place of Birth: Malangsa, Vallehermoso, Negros Oriental
  • Date of Birth: 11/11/88
  • Gender: Male
  • Marital Status: Single

Languages

Cebuano
First Language
English
Advanced
C1
Filipino
Advanced
C1

Timeline

Technical Support Representative

Task Everyday ( Alfa Business Outsourcing Philippines Inc.)
01.2024 - 04.2026

Customer Service Representative

Continuum
10.2023 - 01.2024

Customer Sevice Representative

Cohere
06.2022 - 08.2023

Customer Service Representative

Tech Mahindra
11.2021 - 02.2022

Room Attendant

Mayflower Inn
01.2017 - 01.2020

Cashier

Ministop
01.2015 - 01.2017

Customer Service Representative

Convergys
11.2014 - 01.2015

Store crew

Greenwich
01.2010 - 01.2014

BSED -

University of the Visayas

High School -

Saint Francis High School

Elementary School -

Malangsa Elementary School
Martin P. Bayohin