MARRY RIZA G. BOLOFER
Marikina City, Metro Manila
Summary
Experienced professional with a Bachelor of Science in Information Technology, practical experience, and strong interpersonal skills. Aiming to contribute effectively to a dynamic and forward-thinking organization. Seeks a professional and collaborative environment to apply knowledge gained through academic studies, internships, and previous roles. Committed to career growth and making valuable contributions to company success.
Overview
2025
2025
years of professional experience
Work History
Former Cashier
Chowking
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Intern
Manulife Business Processing Services
- Creating Incident Tickets and Open Idles
- Expediting emails
- Monitoring PM Tool (Password Manager), Change Tickets and Emails
Trust and Safety Associate
Accenture Incorporation
07.2019 - Current
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Reduced response time for content review, ensuring a safer online environment for users.
- Supported user satisfaction through prompt resolution of reported concerns regarding offensive or inappropriate material.
- Enhanced data-driven decision-making through regular reporting of key moderation metrics to management.
Education
BSIT - Bachelor of Science in Information Technology
UNIVERSITY OF CALOOCAN CITY
01.2019
Secondary -
CAMARIN HIGH SCHOOL
01.2015
Elementary -
CAMARIN ELEMENTARY SCHOOL
01.2011
Skills
- Adobe Animate CC
- MS Word
- Excel
- Powerpoint
- Basic Troubleshooting
- Game Development: Unity
- Visual Basic
- C
- Photoshop
- Web Development
Technical Skills:
- Front-end developer (HTML, CSS, and JavaScript)
- Ability to work under pressure
- Decision Making
- Time Management
- Creativity
- Multi-tasking
- Quick Learner
- Work ethic and integrity
- Patience and empathy
Functional Skills
Personal Information
- Age: 26
- Citizenship: Filipino
- Date of Birth: 09/18/98
- Gender: Female
- Marital Status: Single
Dialectspoken
- Tagalog
- English
Training
- XAMARIN, 02/05/18, University of Caloocan City
- Batch File, 03/15/18, University of Caloocan City
- Business Opportunities, Ideas and Innovations, 03/08/18, The Church of Jesus Christ of Latter-Day Saints, Almar Subd., Camarin, Caloocan City
- Photoshop minimal vector vexel seminar, 02/23/18, University of Caloocan City
- CORES, 02/06/19 - 02/09/19, PUP Manila
- CSD Seminar, 03/15/19, University of Caloocan City
Timeline
Trust and Safety Associate
Accenture Incorporation
07.2019 - Current
Secondary -
CAMARIN HIGH SCHOOL
Elementary -
CAMARIN ELEMENTARY SCHOOL
Former Cashier
Chowking
Intern
Manulife Business Processing Services
BSIT - Bachelor of Science in Information Technology
UNIVERSITY OF CALOOCAN CITY
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