Summary
Overview
Work History
Education
Skills
Interests
Travel
Timeline
Generic
Marlyn Ramos

Marlyn Ramos

General Virtual Assistant
Quezon City,Metro Manila

Summary

A versatile professional with experience spanning sales, education, and administrative roles. Excelled at Saint Claire School by encouraging student achievement and collaboration. Skilled in customer service and organizing social media accounts, demonstrating a goal-oriented approach and teamwork. Proven ability to enhance customer and student satisfaction, leveraging strong communication and organizational skills.

Overview

1827
1827
years of professional experience

Work History

Sales Associate

Family Business
Quezon City
05.201 - Current
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment

Classroom Teacher

Saint Claire School, Tandang Sora Nat'l HS
Quezon City
06.199 - 07.201
  • Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
  • Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
  • Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.
  • Developed strong relationships with parents through regular communication, promoting involvement in their child''s education.
  • Collaborated with colleagues to develop cross-curricular lesson plans, increasing students'' understanding of how subjects interconnect.
  • Conducted small group interventions for struggling learners, providing targeted support that led to increased academic achievement.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
  • Enhanced student comprehension by utilizing diverse teaching methods and adapting to individual learning styles.

Administrative Assistant

Public Attorney's Office
04.2012 - 05.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Bachelor of Science - Secondary Education

Philippine Normal University
Ermita, Metro Manila, Philippines
04.2001 -

Skills

Customer service

Organize social media accounts

Customer needs assessment

Schedule meetings

Teamwork and collaboration

Ability to perfrom different admin tasks

Email management

Create presentations

Goal- oriented

Interests

Travel

Reading

Travel

Back on November 2023, I embarked on a 5 -days Asian cruise aboard Royal Carribean's Spectrum of the Seas. As I stepped onto the ship I was struck by its grandeur. 

My days were filled with relaxing by the pool, indulging in gourmet cuisine, and participating in onboard activities like the Flow Rider and bump cars. 

One unforgettable evening, I watched the sunset over the ocean while sipping coffee on the deck. We docked at Penang, Malaysia, where we explored the vibrant market and tried local cuisine. 

As I reflected on my journey, I realized that the cruise wasn't just about destinations- it was about people, cultures, and experiences that enriched my life 

Timeline

Administrative Assistant

Public Attorney's Office
04.2012 - 05.2013

Bachelor of Science - Secondary Education

Philippine Normal University
04.2001 -

Sales Associate

Family Business
05.201 - Current

Classroom Teacher

Saint Claire School, Tandang Sora Nat'l HS
06.199 - 07.201

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Marlyn RamosGeneral Virtual Assistant