Marlou C. Abian
5477 Suha Street, Dau Homesite, Mabalacat City Pampanga,Philippines
Summary
Detail-oriented Cafe Barista skilled in operating espresso machines and coffee-making equipment. Conducts regular stock checks to ensure supply levels meet demand, optimising service efficiency. Implements food safety practices to maintain a hygienic workspace.
Overview
9
9
years of professional experience
Work History
Cafe Barista
TRIPLE 5
Baljurashi, Saudi Arabia
02.2023 - 02.2025
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Personalised customer interactions, remembering regulars' orders and preferences, fostering a welcoming and friendly café atmosphere.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Conducted stock checks, ensuring adequate levels of coffee beans, milk, and other supplies to meet daily demands.
Bartender
THE TAVERN BAR AND RESTO
ANGELES CITY
01.2020 - 09.2020
- Processed customer orders and crafted drinks adhering to best practices.
- Prepared ingredients and mixed special cocktails for customers using alcoholic or non-alcoholic bases.
- Maintained stocked and organised bar for efficient customer service.
- Conducted regular stock inventory to ensure accurate records and timely replenishment.
Event Catering Server
(ON-CALL)
ANGELES CITY
01.2018 - 07.2018
- Delivered exemplary guest service at banquets and carving stations, enhancing guest experience during events.
- Managed bartending and buffet service, ensuring timely replenishment of food and supplies to maintain quality standards.
- Transported, set up, and broke down equipment according to event specifications, ensuring smooth operations.
- Maintain a safe, clean workspace through diligent side-work support for teams.
- Follow safety procedures and environmental laws through required training and activities.
- Returned equipment to storage areas designated by event coordinators.
Service Crew Member
LEMON KING SM CITY CLARK
ANGELES CITY
03.2016 - 10.2016
- Maintain a clean, sanitary, and organised dining room and service area
- Processed payments and ensured accurate change delivery for each transaction.
- Directed customer complaints and concerns to manager for swift resolution.
- Confirm customer satisfaction through direct follow-ups after orders.
- Acknowledged customer patronage with genuine appreciation during transactions.
Education
FOOD AND BEVERAGES Training
Rotary Club
Mabalacat City01-2018
COMPUTER HARDWARE
Rotary Club
Mabalacat City01-2015
Mabalacat National High School
Mabalacat City01-2012
Skills
- Espresso preparation
- Food safety awareness
- Customer service
- Computer skills
- Mathematical calculations
- Physical ability
- Communication
Timeline
Cafe Barista
TRIPLE 5
02.2023 - 02.2025
Bartender
THE TAVERN BAR AND RESTO
01.2020 - 09.2020
Event Catering Server
(ON-CALL)
01.2018 - 07.2018
Service Crew Member
LEMON KING SM CITY CLARK
03.2016 - 10.2016
FOOD AND BEVERAGES Training
Rotary Club
COMPUTER HARDWARE
Rotary Club
Mabalacat National High School