Marlon Dave Navera
Petaling Jaya, Selangor
Summary
Offering excellent interpersonal skills and keen ability to learn and adapt quickly in fast-paced environment. Brings understanding of dining etiquette and customer service principles, ready to use and develop strong communication and multitasking skills in waiter role.
Overview
2
2
years of professional experience
Work History
Waiter
A's Garden Kitchen
07.2023 - 02.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Waiter
The Beehive Farm and Kitchen
02.2022 - 05.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
High School Diploma -
Fermin Larosa National High School
04-2020
Skills
- Respectful and compassionate
- Time management
- Customer service
- Attention to detail
- Order taking
- Cleanliness
- Order management
- Guest relations
- Dining area maintenance
- Strong multitasking
- Problem-solving
Timeline
Waiter
A's Garden Kitchen
07.2023 - 02.2024
Waiter
The Beehive Farm and Kitchen
02.2022 - 05.2023
High School Diploma -
Fermin Larosa National High School
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