Hi, I’m
Marlon Rollon
CAVITE
Overview
5
years of professional experience
Work History
HASTINGS MOTOR CORPORATION
Heavy Equipment Supervisor
06.2021 - Current
Job overview
- Facilitated communication between office personnel, subcontractors, and customers.
- Reduced downtime for equipment by conducting regular preventive maintenance and timely repairs.
- Maximized equipment lifespan with thorough inspection routines that identified potential issues before they escalated.
- Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
- Implemented innovative solutions to reduce costs while maintaining high-quality service delivery standards.
- Led a diverse team of technicians successfully through complex projects requiring adaptability under changing circumstances.
HASTINGS MOTOR CORPORATION
Senior Service Engineer
02.2023 - 01.2024
Job overview
- Mentored new hires on company policies procedures as well as specific job functions related to the Senior Service Engineer role.
- Devised strategies for minimizing disruptions during server migrations or network upgrades.
- Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
- Introduced innovative troubleshooting techniques, enhancing the team''s ability to resolve complex problems quickly.
- Led training sessions for junior engineers, boosting their skills development and overall productivity.
- Reviewed technical documentation to complete equipment maintenance and repair.
Timeline
Senior Service Engineer
HASTINGS MOTOR CORPORATION
02.2023 - 01.2024
Heavy Equipment Supervisor
HASTINGS MOTOR CORPORATION
06.2021 - Current