Marla May Hilario
Tabon,Batan Aklan
Summary
Dynamic professional with proven expertise in customer relations and computer proficiency, honed at Gaisano Capitol Kalibo and Ocean Mist Boracay. Excelled in creating welcoming environments and streamlining operations, enhancing guest satisfaction. Skilled in relationship building and Microsoft Excel, adept at resolving issues to foster positive experiences.
Overview
3
3
years of professional experience
Work History
Counter Cashier
Gaisano Capitol Kalibo
06.2022 - 12.2022
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Streamlined checkout process by quickly bagging items and efficiently handling payment methods.
Front Office Associate
Ocean Mist Boracay
01.2020 - 04.2020
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
- Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable stay.
Education
Bachelor Of Science In Customs Administration -
Aklan State University
2019
Kalantiaw Institute
Poblacion, Batan Aklan2015
Ipil Elementary School
Ipil,Batan Aklan2011
Skills
- Customer relations
- Relationship building
- Computer proficiency
- Microsoft Excel
- Customer service
- Active listening
Personal Information
- Born on May 17,1999
- 25yrs.old
- Single
- Female
- Roman Catholic
- Filipino
Trainings and Seminars Attended
- Commercial Freight Services, Inc (240hours)
Ground Floor Shipping Center Building 707
Andres Soriano Jr. Ave.,Intramuros, Manila
April – May 2018
- Re-train for the T.R.A.I.N Law Excise Tax Computation
LRTCI Training Lounge, Manila April 2018
- WTO Valuation and Practical Computation of Duties and Taxes
LRTCI Training Lounge, Manila
May 2018
Character Reference
MARICEL G. RONACE, MBA, LCB
BSCA Coordinatior
Aklan State University
College of Fisheries and Marine Sciences
Timeline
Counter Cashier
Gaisano Capitol Kalibo
06.2022 - 12.2022
Front Office Associate
Ocean Mist Boracay
01.2020 - 04.2020
Bachelor Of Science In Customs Administration -
Aklan State University
Kalantiaw Institute
Ipil Elementary School
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