MARK VRYAN PUYAOAN
Registered Medical Technologist
Quezon City
Summary
Diligent Manager/Leader with solid background in laboratory management and process optimization. Successfully led teams in enhancing operational efficiency and maintaining high-quality standards. Demonstrated expertise in team leadership and regulatory compliance.
Overview
11
11
years of professional experience
Work History
Sr. Clinic Manager and Business Development
Kairos Health Medical Group
03.2024 - Current
- Hired, trained and supervised employees to maintain team of high performers.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Developed and implement business opportunities for the growth of business such government relations and private accounts
- Leads Medical Mission
- Budgeted for resources to control expenditure and maximize profits.
General Manager/Chief Molecular Analyst
Breeze Medical Services
09.2021 - 09.2023
- Provides over all supervision of the company
- Complies all the deficiencies regarding to the regulatory protocols established by the Department of Health HFSRB division and CHD- Regional Office.
- Decide and resolved problems encounter regarding to the complaints of patients and clients within the scope of responsibilities establish by the company.
- Established Breeze Medical Services- Molecular Laboratory from scratch until to operational and manage 4 medical branches of the company.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Laboratory Supervisor
Kaiser Medical Center Clinics
08.2020 - 02.2021
- Maintain the Accuracy and Precision of the Laboratory results released by the Medical Technology staff.
- Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
- Promoted collaboration among team members through regular meetings, open communication channels, and team-building activities.
- Maintained compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
- Trouble shoot certain problem that may occur during the operations.
- Handles 4 clinics (laboratory) in Metro Manila.
- Increased productivity with effective resource allocation, maximizing the use of available personnel and equipment.
Business Development Analyst
Vitacare Medical Clinic Taguig, INC
01.2020 - 07.2020
- Company Overview: Multispecialty Clinic/ Secondary Laboratory Under Villar Group of Companies
- Initiate and Prepares pre- feasibility study used in other business opportunity of the company.
- Initiates Business models projections and forecast to be used in the expansion of the clinic.
- Negotiated contracts with vendors and partners, securing favorable terms for the company.
- Presented findings from data-driven analyses to senior management, influencing strategic decision-making processes.
- Helped identify new business opportunities to generate high-value leads.
- Identified new market opportunities through in-depth research and analysis of industry trends.
- Identified potential customers in target markets.
- Conducted competitor analysis to identify gaps in the market and capitalize on unique selling points.
Chief Medical Technologist
Vitacare Medical Clinic Taguig, INC
03.2018 - 12.2019
- Company Overview: Multispecialty Clinic/ Secondary Laboratory Under Villar Group of Companies
- Comply all the Regulatory Requirements used for applying a License to Operate of the laboratory.
- Oversaw a team of medical technologists, fostering a collaborative environment that promoted professional growth.
- Ensures quality assurance of laboratory results.
- Reviews and trouble shoot minor discrepancy in clinical and laboratory results.
- Responsible for inventory and census of reagents used.
- Improved interdepartmental communication by establishing protocols for timely information sharing between clinical staff members and the lab team.
- Supervises and performs all analytical procedures in the laboratory.
- Train newly hired staff or volunteers performing related work.
- Enhanced laboratory efficiency by streamlining workflows and implementing process improvements.
- Responsible for requisition of laboratory supplies.
Medical Technologist
Keyhealth Diagnostic Laboratory
02.2016 - 11.2017
- Company Overview: Tertiary Laboratory
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Performs special serologic test using a semi-automated ELISA machine.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Performs bacteriologic test by manual biochemical and identification of bacteria.
- Performs the External Quality Assurance Test.
- Performs the Daily Internal Quality Assurance.
Medical technologist 1
Puyaoan General Hospital
04.2015 - 12.2016
- Performs laboratory procedures to provide a precise and accurate laboratory result.
- Donor recruitment officer.
- Calibration and basic maintenance of different analyser.
- Collects blood for newborn screening.
Medical Technologist 1
Alfonso Ponce Enrile Memorial District Hospital
04.2015 - 01.2016
- Performs various chemical, microscopic tests to obtain data for use in diagnosis and treatment of diseases.
- Prepares specimen and apply technique used in the field of bacteriology, parasitology, hematology, serology, and chemical and morphological examination.
- Write up reports on the analysis made and send them to the originating request or to the Provincial Health Officer if appropriate.
- Performs collection of blood for Newborn Screening Test.
Education
Bachelor of Science - Medical Technology
Our Lady of Fatima University
01.2014
Bachelor of Science - Medical Technology
Cagayan State University
Tuguegarao City, Cagayan01.2013
High School - undefined
Cagayan State University Laboratory High School
Gonzaga, Cagayan01.2009
Elementary - undefined
Gonzaga North Central School
Gonzaga, Cagayan01.2005
Skills
Operations management
Team leadership
Project management
Performance improvement
Personal Information
- Age: 32
- ID Type: License Medical Technologist
- ID Number: 006659
- Date of Birth: September 29, 1992
- Gender: Male
- Nationality: Filipino
Addresses
- #162 BALTAZAR ST., PROGRESSIVE, Gonzaga, Cagayan
- #982 Maligaya Compound Holy Spirit Commonwealth Ave., Quezon City, Metro Manila
Seminars Training Attended
- UP COLLab ver 2.0: COVID-19 Online Learning Lab for RT-PCR Testing, UP-NIH, 2021-07-20
- CDRS ORIENTATION, Department of Health COVID-19 Surveillance and Quick Action Unit, 2020-09-25
- COVID-KAYA Application User Training, Department of Health Epidemiology Bureau, 2020-08-28
- UP COLLab: COVID-19 Online Learning Lab for RT-PCR Testing, UP-NIH, 2020-09-03
- Biosafety Training for Covid-19, RITM, 2020-08-10
- Respirator Fit Testing Training, RITM, 2020-09-02
- LEAD: Laboratory Empowerment Against COVID-19, UP-NIH, 2020-07-21
- 1st Regional Conference of Non-Hospital Based Clinical Laboratories in CALABARZON, Center for Health Development CALABARZON- DOH, 2019-11-12
- Seminar /Workshop on the Manual Operations for Screening Drug Testing Laboratories, Department of Health, 2019-03-05
- 15th PCQACL Annual Convention, Philippine Council for Quality Assurance in Clinical Laboratories, 2018-09-25
- HIV Counseling Training Course, National Capital Region -DOH, 2018-06-25
- Training Course for Managing Heads, Water Environment Association of the Philippines, 2016-10-04
- 2016 NEQAS-CC Orientation & Workshop on RIQAS by RANDOX, National Reference Laboratory for Clinical Chemistry, 2016-07-28
- Donor Recruitment, Retention and Care, Philippine Blood Coordinating Council, 2015-09-29
- Blood Banking Procedures, Philippine Blood Coordinating Council, 2015-07-31
License Number
006659
References
- Ira Aileen Morada, AVP-OPS and Quality Kairos Health Medical Group, 09176282038
- Olga Munar Bausa, MD, Pathologist, Breeze Medical Services, 09175855130
- Renz Enriquez,MD, Owner, Breeze Medical Services,09951045359
- Cynthia Marie S. Delfin, President/Business Unit Head, Vitacare Medical Clinic Taguig Inc., +639178411496
Timeline
Sr. Clinic Manager and Business Development
Kairos Health Medical Group
03.2024 - Current
General Manager/Chief Molecular Analyst
Breeze Medical Services
09.2021 - 09.2023
Laboratory Supervisor
Kaiser Medical Center Clinics
08.2020 - 02.2021
Business Development Analyst
Vitacare Medical Clinic Taguig, INC
01.2020 - 07.2020
Chief Medical Technologist
Vitacare Medical Clinic Taguig, INC
03.2018 - 12.2019
Medical Technologist
Keyhealth Diagnostic Laboratory
02.2016 - 11.2017
Medical technologist 1
Puyaoan General Hospital
04.2015 - 12.2016
Medical Technologist 1
Alfonso Ponce Enrile Memorial District Hospital
04.2015 - 01.2016
Bachelor of Science - Medical Technology
Cagayan State University
High School - undefined
Cagayan State University Laboratory High School
Elementary - undefined
Gonzaga North Central School
Bachelor of Science - Medical Technology
Our Lady of Fatima University