Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mark Vincent Dicen

Mark Vincent Dicen

Carmona, Province Of Cavite

Summary

Knowledgeable and dedicated customer service professional with extensive experience in fast food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Internal Manager Trainee

Mainedei Corp. (McDoanld's 921 Sampol)
02.2023 - 01.2025

Service Crew

Mainedei Corp. (McDonald's 827 Pulong Buhangin)
02.2020 - 02.2023
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Bachelor of Science - Entrepreneurship

Polytechnic University of The Philippines
Sta. Maria Bulacan
10.2023

Skills

  • Restaurant Operation
  • Order Selection and Preparation
  • Effective Customer Communication
  • Customer Inquiries
  • POS System Operations
  • Production Standards
  • Safe Food Handling Practices
  • Training Junior Team Members

Timeline

Internal Manager Trainee

Mainedei Corp. (McDoanld's 921 Sampol)
02.2023 - 01.2025

Service Crew

Mainedei Corp. (McDonald's 827 Pulong Buhangin)
02.2020 - 02.2023

Bachelor of Science - Entrepreneurship

Polytechnic University of The Philippines
Mark Vincent Dicen