Mark Reynald Cariño
Laureta, Solsona, Ilocos Norte
Summary
Dynamic professional with a strong background in technical support and operations, notably at the Department of Trade and Industry. Proven expertise in troubleshooting and equipment management, complemented by exceptional problem-solving abilities and a commitment to enhancing system performance. Adept at collaborating with teams to drive efficiency and improve service delivery.
Experienced with technical support and system troubleshooting. Utilizes effective communication and problem-solving skills to ensure smooth operations. Knowledge of maintaining collaborative team environments and adapting to evolving requirements.
Overview
6
6
years of professional experience
Work History
SSF Technical Assistant
Deparment of Trade and Industry
04.2024 - Current
- Assisted in troubleshooting technical issues, enhancing system performance and user experience.
- Supported team in maintaining documentation for software and hardware inventory management.
- Conducted routine quality checks on equipment, ensuring compliance with safety standards.
- Collaborated with colleagues to streamline processes, improving overall operational efficiency.
- Participated in training sessions to develop technical skills and knowledge of tools/systems.
- Prepared technical presentations and other materials for advisory meetings.
Refrigeration and Air Conditioning Technician
Self Employed Services
01.2021 - Current
- Diagnosed and repaired refrigeration and air conditioning systems efficiently.
- Conducted routine maintenance to ensure optimal system performance and longevity.
- Installed new HVAC units, adhering to safety protocols and industry standards.
- Assisted in troubleshooting complex HVAC issues, enhancing problem-solving skills.
- Collaborated with team members to streamline service processes, improving response times.
Department Head
Venvi Technology Center
07.2019 - 03.2020
- Led departmental initiatives to enhance operational efficiency and improve service delivery.
- Developed and implemented strategic plans to align departmental goals with organizational objectives.
- Coordinated cross-functional teams to ensure effective communication and collaboration on projects.
- Analyzed departmental performance metrics to identify areas for improvement and optimize processes.
Education
Bachelor of Science - Mechanical Engineering
Mariano Marcos State University
Batac City, Province Of Ilocos Norte, Philippines03-2021
Skills
- Equipment management
- Operations support
- Document processing
- Technical diagnosis
- Technical guidance
- Documentation proficiency
- Mechanical skills
- Database management
- Teamwork
- Strong work ethic
- Time management
- Attention to detail
- Maintenance and repairs
- Problem-solving abilities
- Critical thinking
- Troubleshooting skills
- Active listening
- Adaptability and flexibility
Timeline
SSF Technical Assistant
Deparment of Trade and Industry
04.2024 - Current
Refrigeration and Air Conditioning Technician
Self Employed Services
01.2021 - Current
Department Head
Venvi Technology Center
07.2019 - 03.2020
Bachelor of Science - Mechanical Engineering
Mariano Marcos State University