Mark Paul Gabas

Coordinated day-to-day operations of solar projects, managing installation schedules, processing permitting/rebate documentation, and facilitating client communication, while ensuring compliance and supporting sales/installation teams through effective use of CRM software and knowledge of Australian solar financing portals.

Key Responsibilities

Project Coordination: Managing project lifecycles from contract signing to close-out, including tracking installation timelines and coordinating with field crews.

Permitting and Compliance: Preparing and submitting permit applications, inspection reports, and government rebate data.

Acted as primary point of contact for clients, providing timely updates on project status and scheduling to enhance client satisfaction.

Documentation Management: Maintaining accurate records for clients, financing entities, and subcontractors.

Administrative Support: Supporting sales and project management teams by updating CRM systems, processing invoices, and generating reports.

Disability Claim Representative (DCR) is responsible for processing and evaluating disability claims for individuals unable to work due to injury or illness.

Familiar with federal and state laws and regulations related to disability claims, such as the Americans with Disabilities Act (ADA) and the Family and Medical Leave Act (FMLA).

Able to communicate effectively with claimants, medical professionals, and other stakeholders.

Able to review and analyze medical records and other documentation to determine the validity of a claim.

Manage a large volume of claims and keep accurate records of claim evaluations.

Prioritize and manage workload in order to meet deadlines and provide timely service to claimants.

Make fair and objective decisions based on the evidence presented.

Have a basic understanding of medical conditions and treatments in order to evaluate the medical evidence provided with a claim.

Adapt to changes in laws and regulations, and to new types of claims.

Assisted customers with inquiries and resolved various service-related issues in a newspaper publishing company.

Answered customer questions regarding newspaper subscription and delivery procedures, ensuring clarity and satisfaction.

Resolved customer conflicts and provided effective solutions to enhance service experience.

Knowledge of digital subscriptions, access and troubleshooting for digital customers.

Knowledge of advertisement and classifieds section, and how to assist customers with ad placement.

Knowledge of newspaper content, sections and sections of interests for the customers.

Provided technical support and troubleshooting for AV systems.

Diagnosed and troubleshot technical issues with AV systems, ensuring optimal performance.

Analyzed and solved problems related to AV systems, contributing to improved system reliability.

Have a deep understanding of AV systems, including sensors, navigation systems, and control systems.

Provided customer service and resolved complaints to enhance user satisfaction with AV systems.

Attention to details, such as system logs and error messages, to identify and resolve technical issues.

Manage workload and prioritize tasks to ensure timely resolution of technical issues.

Technical knowledge of remote access and communication tools, to remotely access the AV systems and communicate with the AV engineers, if necessary.

Familiar with industry regulations and standards related to AV systems, such as the Society of Automotive Engineers (SAE) standards.

Familiarity with data analysis and visualization tools to analyze large amounts of data from AV systems.